Nancy Ehianeta
Swindon,United Kingdom
Summary
Compassionate healthcare support professional with established background in diverse care environments, including direct patient support, administrative duties, and coordination of care services. Skilled in effective communication, patient education, and fostering positive relationships with patients and team members. Demonstrated ability to improve patient satisfaction through personalized support and efficient resolution of concerns.
Overview
10
10
years of professional experience
4043
4043
years of post-secondary education
Work History
Clinical Support Worker
Oxford University Hospitals, NHS Foundation Trust
Oxford, United Kingdom
09.2023 - Current
- Contributing to the safe, efficient, and smooth running of the department.
- Maintaining accurate and legible records of patient care and assessment, in accordance with Trust policy.
- Providing non-clinical aspects of patient care.
- Providing personal care for our patients, including washing, dressing, toileting and assisting with mobilising and feeding.
- Assisting registered members of staff to deliver a high standard of care to patients in the ward/clinical area demonstrating compassion, kindness, and sensitivity.
Care Support Worker
Paterson Health & Social Care
Oxford, United Kingdom
03.2023 - 04.2024
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Kept patient environments clean and neat following optimum hygiene standards.
Care Assistant
Paula Nursing Home
Benin City
06.2021 - 09.2022
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Assisted residents with daily living activities and personal care needs.
- Communicated effectively with residents to ensure comfort and emotional support.
- Engaged residents in social activities to promote mental well-being and interaction.
- Documented care provided and any significant observations in resident records accurately.
- Made beds, organized rooms and lightly cleaned to maintain sanitary living environments.
- Transferred patients to and from beds, chairs or wheelchairs using principles of body mechanics and equipment such as gait belts.
Secretary
Emnacy Computer Services
Ekpoma
11.2017 - 05.2021
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Drafted and distributed professional business letters and email correspondence.
- Worked closely with Accounting team to file and update invoices and monitor related payments.
- Screened and directed incoming phone calls and distributed correspondence effectively.
- Scanned and uploaded documents into digital filing system.
Laboratory Analyst
Service Pharmaceutical Company, Ltd
Benin City
03.2016 - 10.2016
- Safely handled chemicals, gases and biological samples for chemical extraction, following lab safety protocols.
- Ensured quality standards by supporting QMS and accreditation status of laboratory.
- Analyzed 20+ samples daily, exceeding laboratory target by 70%.
- Maintained organised, safe and efficient work area at all times to minimise accident chance.
- Provided inventory control of reagents, chemicals and supplies using proper labelling and computerised management systems.
- Analyzed drug samples following standard operating procedures (SOP).
Education
Bachelor of science -
Ambrose Alli University
Ekpoma, Edo, NigeriaMaster of science - Biomedical Science (Clinical Biochemistry)
Skills
- Patient care
- Personal assistance
- Health monitoring
- Care plan adjustment
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Compassionate support
- Attention to detail
- Organizational skills
- Medical equipment operation
- Healthcare compliance
- Interpersonal skills
- Adaptability
Languages
English
Languages
English
Proficient
C2
Timeline
Clinical Support Worker
Oxford University Hospitals, NHS Foundation Trust
09.2023 - Current
Care Support Worker
Paterson Health & Social Care
03.2023 - 04.2024
Care Assistant
Paula Nursing Home
06.2021 - 09.2022
Secretary
Emnacy Computer Services
11.2017 - 05.2021
Laboratory Analyst
Service Pharmaceutical Company, Ltd
03.2016 - 10.2016
Bachelor of science -
Ambrose Alli University