Naimur Shanto Rahman
Lakenheath,Suffolk
Summary
Motivated Team Member desiring to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Team member
Shell petrol Station
Barton Mills, Suffolk
2020.10 - 2025.07
- Maintained high standards of food hygiene, securing customer trust.
- Assisted in stock take, maintaining sufficient inventory at all times.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Managed queue effectively during peak hours for seamless checkout process.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Greeted each customer warmly, creating a friendly shopping environment.
- Did a lots of night shift, (normally a 9 hours shift) my duties was cleaning, fill up the shop, cook food (pastries, donuts and baps) for the next day and make sure the shop is ready for the day.
- Coordinated with team members for smooth shift transitions.
- Trained new cashiers on store policies and procedures to maintain standards.
Team member
McDonald's
Barton Mills, Suffolk
2018.02 - 2020.07
- Improved team communication by attempting meeting.
- Handled difficult customers, resulting in conflict resolution.
- Developed training programs, leading to skill enhancement.
- Maintained high standards of food hygiene, securing customer trust.
- Provided excellent customer service to enhance business reputation.
- Ensured workplace cleanliness with regular maintenance tasks.
- Learn how to cook and assemble food.
Education
GCSEs - Engineering.
Bury College
Bury St Edmunds, Suffolk 2020.09 - 2022.07
Skills
- Resilience building
- Adaptability and Flexibility
- Customer Service
- Quality food preparation
- Positive attitude
- Stock control
- Resilience under pressure
- Time efficiency
Affiliations
- Play games.
Certification
GCSE math and level 2 English
Engineering level 3
Languages
Bengali
Native
Italian
Native
References
References available upon request.
Timeline
Team member
Shell petrol Station
2020.10 - 2025.07
GCSEs - Engineering.
Bury College
2020.09 - 2022.07
Team member
McDonald's
2018.02 - 2020.07