Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
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NADINE NILES

Family support worker
London,UK

Summary

Compassionate Family Support Worker committed to achieving positive outcomes for diverse service users. Experienced in assessments, care planning and case recording for well-rounded support. Organised and flexible to meet changing job and client requirements.

Dedicated Nursery Practitioner committed to building fun, safe early years environments for positive learning outcomes. Develops confidence and social skills through individualised support and encouragement. Proactive and adaptable to meet changing team needs.


Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work history

Nursery Assistant

Kids unlimited, Mary Seacole Nursey
London
04.2010 - 12.2012
  • Created a safe and engaging learning environment that supports children's development through play and child-centred activities
  • Monitored, assessed and recorded children's progress to ensure their continuous growth and progress
  • Actively supported the larger team by performing essential daily tasks such as room preparation and maintaining hygiene standards.
  • Offered tailored assistance to children with special needs, determining inclusive learning opportunities.
  • Practiced child protection and health and safety measures to comply with guidelines.

Health support worker

London care
London
01.2013 - 05.2015
  • Supported in delivering exceptional patient care, maintaining accurate records, and maintaining administrative tasks
  • Delivered high-quality personal care, including dressing and bathing, with utmost respect and sensitivity
  • Alleviated service user anxiety by providing clear and calm explanations
  • Preparing meals when needed following a strict nutritional plan for some service users, and assisting with feeding when needed
  • Assisted service users with attending appointments and collecting groceries and prescriptions from the supermarket and chemist.
  • Produced detailed progress reporting, liaising with clients and their families to discuss ongoing treatment.
  • Maintained confidentiality of clients' information.

Sales Assistant

Peacocks
London
07.2015 - 08.2016
  • Provided outstanding customer service, efficiently managed inventory, and skillfully handled cash transactions
  • Helped customers in selecting products, and ensured a clean and organized store
  • Assisted with back-of-store duties which included signing for and checking in deliveries, organizing and packing cages to go out onto the shop floor for restocking.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Worked energetically to maintain efficient operations during peak trading hours.

Nursery agency worker

Nursery bank staff
London
10.2016 - 08.2018
  • As a bank staff/Lunch Assistant I actively encourage the children and establish strong bonds with them and their families
  • I actively assisted with routine daily tasks in my room such as settling the kids down for naptime, setting up for mealtimes and engaging in play activities
  • Maintain a clean and tidy environment, supporting the room leader and overall staff members.
  • Identified tasks independently, working confidently without supervision.
  • Employed rewarding positive reinforcement techniques to manage challenging behaviours.

Receptionist

Savills
London
08.2018 - 03.2021
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.

Care & Family support worker

Curam care
London
03.2021 - Current
  • Actively supported clients with feeding and drinking tasks as needed
  • Carefully administered medications as required in care plans and instructed by doctors
  • Provided comprehensive personal care and support to service users including bathing, cooking, and emotional support
  • Passionately nurtured and mentored older children up to 18 years and their families, promoting their growth and well-being through personalized care.
  • Provided written and electronic reports of conducted work adhering to policies and procedures.
  • Scheduled transportation services for medical appointments and counselling for families.
  • Monitored progress and documented patient health status changes, keeping healthcare team updated and informed.

Education

Higher National Diploma - photography

London College of Contemporary Arts
London
01.2016 - 05.2018

GCSEs -

Islington Arts & Media School

Skills

  • Emotional support & guidance
  • Excellent communication skills
  • Photoshop, Final Cut Pro
  • videography
  • brand and content management, e-commerce
  • Documentation management
  • SMART planning
  • Excellent organisation
  • Fast typing speed
  • Multitasking and prioritisation
  • Customer service

Interests

Content creation, Reading, Digital marketing, Helping others, Gym Other certifications: Nursery training, First aid, care worker training, family support worker training

Languages

English
Native

Timeline

Care & Family support worker

Curam care
03.2021 - Current

Receptionist

Savills
08.2018 - 03.2021

Nursery agency worker

Nursery bank staff
10.2016 - 08.2018

Higher National Diploma - photography

London College of Contemporary Arts
01.2016 - 05.2018

Sales Assistant

Peacocks
07.2015 - 08.2016

Health support worker

London care
01.2013 - 05.2015

Nursery Assistant

Kids unlimited, Mary Seacole Nursey
04.2010 - 12.2012

GCSEs -

Islington Arts & Media School

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NADINE NILESFamily support worker