Nadine Burrell
London
Summary
Detail-oriented cleaning professional specialising in stain removal, upholstery steaming, and precision dusting. Experienced in commercial product application, furniture care, and laundry operations, with a commitment to sanitary compliance. Knowledgeable in chemical usage and recycling practices, while identifying repairs to maintain building upkeep. Aiming to advance in building maintenance to enhance operational efficiency.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work history
School Catering Assistant
Caterlinks/ISS Facility
Wandsworth
2019.09 - Current
- Assisted in the preparation of nutritious meals for 100+ students daily.
- Facilitated efficient lunch service through timely meal plating and serving.
- Supported chefs in food preparation and presentation, ensuring attention to detail and adherence to quality standards.
- Assisted head cook with menu planning, using seasonal produce to enhance meal quality.
- Prepared fresh fruit and vegetable snacks daily, promoting healthy eating amongst students.
- Observed strict adherence to food safety regulations at all times.
- Maintained high hygiene standards with regular cleaning of all kitchen utensils.
- Worked under pressure during peak lunch hours to serve meals on time.
- Contributed ideas for new recipes or improvements on existing ones during staff meetings.
- Measured, weighed and mixed ingredients following recipe formulae and procedures.
Home Carer
Westminster Homecare
London
2016.09 - 2019.07
- Provided personal care and support for medication administration, ensuring adherence to health plans.
- Assisted elderly clients with daily living activities to enhance their independence and quality of life.
- Delivered physiotherapy exercises, promoting improved mobility in patients with physical disabilities.
- Prepare and serve healthy meals while ensuring nutritional needs are met.
- Maintained a clean and safe home environment for patients to promote their wellbeing.
- Conduct shopping for necessary items and maintain cleanliness of living environments.
- Changed bedding and washed dishes.
- Document visit notes to track care provided.
- Offer companionship and maintain professional boundaries.
Customer Service Assistant (Bank Staff)
Lidl
London
2016.11 - 2017.03
- Resolved customer enquiries promptly to enhance customer satisfaction.
- Utilised problem-solving skills to address and resolve complex customer issues.
- Processed cash and card transactions quickly at the point of sale.
- Optimised time management during peak hours to minimise customer waiting times.
- Engaged in ongoing training sessions for professional development.
- Ensured shop floor cleanliness and organisation for a welcoming environment.
- Organised stock shelves neatly to improve the overall appearance of the shop floor.
- Adapted quickly to changes in store layout or products range, minimising disruption to service delivery .
Stockroom Assistant (temporary)
Tesco
London
2011.11 - 2012.01
- Refilled shelves with inventory to ensure customers had access to full product range.
- Conducted regular maintenance in stockroom to keep area organised and efficient.
- Enhanced stockroom efficiency by implementing new inventory system.
- Oversaw safe disposal of damaged or expired goods, ensuring compliance with health and safety regulations.
- Reported discrepancies to store manager.
- Monitored daily sales patterns to anticipate restocking needs.
- Helped customers navigate store layout and find desired products.
- Achieved daily sales goals through effective customer engagement.
Night Stock Controller
Morrison’s
London
2009.01 - 2011.01
- Streamlined inventory processes using modern management software, enhancing operational flow.
- Assisted with inventory management, contributing to accurate stock levels and efficient replenishment.
- Verified stock levels against invoices for accuracy.
- Troubleshot any issues that arose during the receiving or dispatching of goods efficiently without causing delays.
- Increased efficiency with proactive management of all warehouse storage areas.
- Restocked merchandise on shop floor daily.
- Prepared shop floor for next day's operations, ensuring readiness for customer demand.
- Guided and mentored new staff members.
Education
Diploma - Fashion Technology
Lambeth College
London 2012.01 - 2013.01
Diploma - ICT
Lambeth College
London 2012.01 - 2013.01
GCSEs -
St Martin's In The Field Girls School
LondonSkills
- Over five years’ experience working within a busy school kitchen environment
- Knowledge of school food standards and nutritional guidelines
- Skilled in food preparation including chopping, portioning, plating and serving
- Strong understanding of food hygiene regulations and allergen awareness
- Experienced in monitoring food temperatures and safe food storage
- Ability to work efficiently during busy lunch service periods
- Experience in setting up and clearing dining areas
- Confident operating tills and handling cash within catering settings
- Knowledge of stock rotation, deliveries and storage management
- Maintains high standards of cleanliness across kitchen equipment and preparation areas
- Works collaboratively within a catering team to ensure smooth daily operations
- Adaptable to organisational changes, demonstrated during transition from ISS to Caterlink
- Building maintenance knowledge
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Timeline
School Catering Assistant
Caterlinks/ISS Facility
2019.09 - Current
Customer Service Assistant (Bank Staff)
Lidl
2016.11 - 2017.03
Home Carer
Westminster Homecare
2016.09 - 2019.07
Diploma - Fashion Technology
Lambeth College
2012.01 - 2013.01
Diploma - ICT
Lambeth College
2012.01 - 2013.01
Stockroom Assistant (temporary)
Tesco
2011.11 - 2012.01
Night Stock Controller
Morrison’s
2009.01 - 2011.01
GCSEs -
St Martin's In The Field Girls School