Musa Hamakim
Lenton,United Kingdom
Summary
Dynamic professional with a strong foundation in communication skills, team collaboration, and organisational abilities. Demonstrates confidence under pressure and a dependable work ethic, consistently delivering results in brand promotion and ensuring customer satisfaction. Committed to leveraging these skills to drive success and achieve career growth in a challenging environment.
Overview
4
4
years of post-secondary education
11
11
years of professional experience
Work history
Customer Assistant
Lidl Supermarket
03.2019 - 09.2026
- Provided friendly and proactive service to customers, enhancing their shopping experience.
- Processed sales and transactions, resolved queries efficiently, and ensured positive shopping experiences for customers.
- Improved customer relations by promptly addressing queries and concerns.
- Cross-sold related products at the point of purchase boosting overall sales volumes.
- Operated till systems smoothly, streamlining check-out process for customers.
Chef/Team Member
KFC
Mapperley
02.2018 - 01.2019
- Responsibilities include following procedures for cooking, assistinging team members in the middle of house in inspecting and packaging products, and also taking orders and serving food to customers.
- Engaged with customers to address needs and concerns, enhancing brand loyalty.
- Ensured workplace cleanliness with regular maintenance tasks.
- Upheld company policies, ensuring a compliant work environment.
Factory Operative
Fresh Cut Foods
Beeston
10.2015 - 01.2016
- Monitored machine operations closely; ensured consistency in product quality.
- Prepared food and vegetables for processing, ensuring quality standards, and packed client goods for distribution.
- Achieved efficient workflow through regular equipment maintenance.
- Ensured proper usage of personal protective equipment at all times; reduced injury occurrences.
Warehouse operative
Boots factory
Beeston
09.2015 - 11.2015
- Facilitated smooth workflow by promptly processing incoming stocks.
- Adhered to health and safety regulations to maintain a safe working environment.
- Packed items securely for distribution, ensuring compliance with safety and quality standards.
Education
INTERNATIONAL FOUNDATION - ENGINEERING
Castle College
Nottingham, United Kingdom 09.2010 - 06.2011
BACHELOR OF ENGINEERING WITH HONOURS - CHEMICAL ENGINEERING
University of Nottingham
United Kingdom 09.2011 - 06.2014
MSc Masters - Engineering Management
Nottingham Trent University
United Kingdom 09.2014 - 06.2015
Skills
- Customer service
- Product Knowledge
- Organisational abilities
- Team collaboration
- Dependability and work ethic
- Confidence under pressure
- Communication skills
Hobbies and Interests
Reading, listening to music, involved in physical activities, Running, Swimming, Gym
Timeline
Customer Assistant
Lidl Supermarket
03.2019 - 09.2026
Chef/Team Member
KFC
02.2018 - 01.2019
Factory Operative
Fresh Cut Foods
10.2015 - 01.2016
Warehouse operative
Boots factory
09.2015 - 11.2015
MSc Masters - Engineering Management
Nottingham Trent University
09.2014 - 06.2015
BACHELOR OF ENGINEERING WITH HONOURS - CHEMICAL ENGINEERING
University of Nottingham
09.2011 - 06.2014
INTERNATIONAL FOUNDATION - ENGINEERING
Castle College
09.2010 - 06.2011