Muqadim Imtiaz
Manchester
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
D.O.B: 27/July/2002
Overview
3
3
years of professional experience
Work History
Sales assistant
Tim Hortons
Chilliwack, Canada
05.2022 - 09.2024
- Supported store goals by maximising sales opportunities and providing great quality service.
- Advised customers on menu items, providing recommendations and addressing allergy concerns.
- Boosted sales by suggestively selling sides, drinks and desserts.
- Checked stock deliveries each week to ensure correct quantities and stable supply.
- Maintained food safety by checking temperatures and storing ingredients correctly.
E-Commerce assistant
Amenzo Mart Ltd
Manchester
09.2023 - 01.2024
- Coordinated promotional activities and campaigns to boost e-commerce revenue.
- Utilised Google Analytics for sales and product optimisation, extracting insights to enhance online performance.
- Integrated new products and collections into e-commerce platform.
- Applied brand expertise to align product presentation with industry standards and customer expectations.
Student brand ambassador
University of Law
Manchester, UK
11.2021 - 01.2024
- Built student confidence by actively listening to concerns and providing appropriate advice.
- Leveraged personal networks to expand reach within student community.
- Amplified school messaging through active participation in social media campaigns.
- Organised and hosted informational sessions, educating students about institution.
Sales assistant
Mary Browns
Chilliwack, Canada
06.2023 - 09.2023
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fostered positive relationships with customers to enhance loyalty and retention.
Mover
Murads
Manchester, UK
02.2022 - 05.2022
- Performed thorough pre-start removal vehicle inspections to guarantee safety and wellbeing of staff and clients.
- Assembled furniture upon delivery, paying close attention to quality and safety standards.
- Loaded and secured furniture using tools to minimise potential damage.
- Maintained a positive, professional, friendly moving service for excellent levels of customer satisfaction.
Sales assistant
Waffle Island
Manchester, UK
12.2021 - 01.2022
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Maintained knowledge of products and features to provide recommendations to customers.
Education
Bachelors - Law
The University of Law
Manchester 09/2021 -
Course to become Real estate agent in BC, Canada - Real Estate
University of British Columbia
Vancouver Canada 06/2021 - 09/2021
Skills
- Product expertise
- Brand awareness
- Stock merchandising
- Excellent timekeeping
- Thorough stock replenishment
- Enthusiastic communicator
- Retail marketing
- Customer assistance
Languages
English
Fluent
Urdu
Fluent
Punjabi
Upper intermediate
Timeline
E-Commerce assistant
Amenzo Mart Ltd
09.2023 - 01.2024
Sales assistant
Mary Browns
06.2023 - 09.2023
Sales assistant
Tim Hortons
05.2022 - 09.2024
Mover
Murads
02.2022 - 05.2022
Sales assistant
Waffle Island
12.2021 - 01.2022
Student brand ambassador
University of Law
11.2021 - 01.2024
Bachelors - Law
The University of Law
09/2021 -
Course to become Real estate agent in BC, Canada - Real Estate
University of British Columbia
06/2021 - 09/2021
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