Nina Mehta
Streatham,London
Summary
Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Experienced sales Assistants with strong retail background and experience in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied.
Overview
2
2
years of post-secondary education
Work History
Sales Assistant
Williams Newsagent
London
Nov2010 - Current
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Ordering ,maintaining stock according to
- Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
- Received and processed product returns.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Updated product labelling and promotional pricing.
- Educated customers on product and service offerings, engaging in special offers and promotions to increase sales.
Sales Assistant
Superdrug Plc
Tooting Broadway, Wandsworth
2004 - 2009
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Worked energetically to maintain efficient operations during peak trading hours.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Built lasting relationships with clients through customer service interactions.
- Educated customers on product and service offerings, engaging in special offers and promotions to increase sales.
Education
Master of Science - Electronics science
Sardar Patel University
Vallabh Vidyanagar,Gujarat,India 06.1997 - 05.1999
Skills
- Stock merchandising
- Customer assistance
- Merchandising proficiency
- Product demonstrations
- EPOS knowledge
- Product expertise
- Active selling
- Money handling
- After-sales care
- Retail merchandising expertise
- Upselling expertise
- Superb time management
- Customer-focused
- Multilingual
- Team building
Quote
I think that only daring speculation can lead us further and not accumulation of facts.
Albert Einstein
Timeline
Master of Science - Electronics science
Sardar Patel University
06.1997 - 05.1999
Sales Assistant
Williams Newsagent
Nov2010 - Current
Sales Assistant
Superdrug Plc
2004 - 2009
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