Alan A Watts
Saint Helens,Mersyside
Summary
Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction. Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work. Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs. Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
32
32
years of professional experience
8
8
years of post-secondary education
Work history
Sales assistant
Tesco Superstore
Earlestown
09.2007 - Current
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Worked energetically to maintain efficient operations during peak trading hours.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers in locating specific items to boost satisfaction.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Operated cash registers with accuracy and processed cash and card transactions.
Driver
Currys
Warrington
01.2005 - 09.2007
- Followed safe driving practices for safety of fellow travellers and passengers.
- Delivered customer orders within target timeframes.
- Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
Landscape gardener
tippers landscapes
Coventry
03.1992 - 01.2005
- Used wide range of hand tools, horticultural machinery and powered hand tools.
- Lifted and moved heavy items in line with health and safety policies.
- Carried out day-to-day duties including grass cutting and watering, optimising maintenance and visual appeal.
- Worked on hard landscaping projects such as driveways and patios.
- Operated ride-on mowers, trimmers and leaf blowers.
- Mowed, trimmed and cut growth to specifications.
- Trimmed trees and shrubs to create neat and accessible outdoor spaces.
Education
GCSEs -
haughton hall
Shifnal, Shropshire 03.1983 - 04.1991
Skills
- Retail marketing
- Customer Service
- Customer relations
- Product expertise
- Confident communicator
- Sales techniques
- Merchandising
- Product knowledge
- Upselling expertise
- Stock counting
- Product demonstrations
- POS Systems
Affiliations
- gardening family life fixing cars golf
Timeline
Sales assistant
Tesco Superstore
09.2007 - Current
Driver
Currys
01.2005 - 09.2007
Landscape gardener
tippers landscapes
03.1992 - 01.2005
GCSEs -
haughton hall
03.1983 - 04.1991