Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Muntaha Fatima

Muntaha Fatima

London,Waltham Forest

Summary

Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.

Overview

1
1
year of professional experience

Work History

Retail Worker

Sainsbury's
3 North End Crescent, London W14 8TG, West Kensington
09.2022 - Current
  • Facilitated smooth store operations, performing daily Till management and closing procedures such as store stocking.
  • Maintained meticulous store appearance through cleaning, organising and tidying of Till and self checkout areas.
  • Consistently exceeded customer expectations by providing a higher level of customer service, including product demonstrations, expert advice.
  • Exceeded sales goals by 86% through effective upselling.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Built lasting relationships with clients through customer service interactions.

Education

GCSEs - Teaching

Waltham Forest College
London
09.2021 -

Skills

  • Cash drawer management
  • Retail sales techniques
  • Money handling
  • Face-to-face selling
  • Superb time management
  • Customer service oriented
  • Self-motivated
  • Confident communicator

Languages

English
Advanced
Urdu
Native
Hindi
Fluent
Punjabi
Native
Gujarati
Fluent

Timeline

Retail Worker

Sainsbury's
09.2022 - Current

GCSEs - Teaching

Waltham Forest College
09.2021 -

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Muntaha Fatima