Muhammad Ilyas Khan
Illford,London
Summary
Results-driven professional with expertise in luxury residential properties, 5-star hotels, and boutique student accommodation. Holds full SIA licence, ensuring top-level security. Experienced in managing high-profile events and facilities operations, leading cleaning and maintenance teams while maintaining safety and service standards.Experienced in managing all aspects of an independent medical store, including inventory management, procurement of medicines, billing, and customer service. Skilled in operating computer systems for stock control, order processing, and financial transactions. Proven ability to coordinate with healthcare professionals to fulfill prescriptions accurately and maintain regulatory compliance. Strong organisational skills with a focus on maintaining store efficiency, safety, and excellent client relations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security/Waking Watch Officer
O’Neill & Brennan
London, London
03.2025 - Current
- Patrolled regularly to conduct visual inspections and identify concerns.
- Ensuring health and safety regulations are adhered to across the development.
- Monitor CCTV and handle information in strict accordance with GDPR.
- Developed and implemented fire safety procedures and emergency evacuation plans for staff and visitors.
- Welcomed residents and visitors upon arrival, ensuring a friendly atmosphere.
- Provided efficient reception experience for guests during check in/out.
- Experience of managing and resolving customer complaints in a timely manner.
- Responding to customer enquiries via email, chat and phone.
- Coordinated with emergency services during fire incidents and drills to ensure smooth response.
- Investigated fire incidents and near-misses, reporting findings and recommending improvements.
- Promoted a culture of safety and vigilance to prevent fire hazards and reduce risks.
Yard Control Operator
Rashid Khan
Luton, Bedfordshire
11.2023 - 02.2024
- Maintain accurate, real-time records of trailer movements within the yard.
- Operate computer systems to manage and record check-in and check-out of trailers at site.
- Coordinated communication with transport teams, site management, and haulage companies regarding trailer arrivals and departures, facilitating timely operations.
- Facilitated efficient bookings and allocations for trailer movements.
- Ensured compliance of all trailer movements with site security procedures and health & safety regulations, safeguarding personnel and property.
- Monitored yard activity and coordinated with security and operations staff to streamline workflow and enhance operational efficiency.
- Handle operational information confidentially and accurately.
- Maintained up-to-date documentation to support operational efficiency.
- Maintained safety protocols to safeguard individuals and assets.
- Resolved drivers' complaints to maintain operational efficiency.
- Made CCTV footage available for relevant parties as requested.
Retail Store Owner
Owner/Manager -Independent Medicine Store
Peshawar
04.2018 - 09.2023
- Managed daily operations including ordering medicines, inventory control, and stock replenishment.
- Provided excellent customer service and product advice to clients.
- Operated cash counter, managing billing and invoicing transactions with accuracy to ensure financial integrity.
- Used computer systems to add new medicines, update stock records, and process orders.
- Oversaw store organisation, cleanliness, and safety standards.
- Maintained compliance with health and safety regulations, ensuring safe environment through proper documentation and adherence to standards.
- Held health and safety responsibilities e.g., fire safety checks.
- Addressed challenging situations to maintain operational continuity.
- Ensured the cleaning of the Store,fridge having different injections and medicines.
- Facilitated social events to promote employee engagement.
Education
Master of Science In Business And Managment - Management
Edge Hill University
Ormskirk2024
Bachelor of Science In Computer Science - Computer Science
Comsats University Islamabad
Abbottabad2022
FSC - Pre Engineering
Islamia College
Peshawar2018
Skills
- Effective Communication
- Telephone Etiquette
- Policy Application
- Attention to Detail
- Conflict Resolution
- Marketing & Brand Management
- Guest Accommodation & Management
- Technical Proficiency
- Calm Under Pressure
- Security Operations
- IT Proficiency
- Security Design & Maintenance
- CCTV Management
- Customer Service
- Team Leadership
- Handyman Skills
- Health and Safety
- Fire Marshall Training
Certification
- SIA LICENSED
- Fire marshal training
- First Aider
- DBS
- Excel
- Soft Skills Training
- PRDV003: Word Processing
- CS205: Building with Artificial Intelligence
- CS406: Information Security
- BUS250: Introduction to Business Intelligence and Analytics
- BUS202: Principles of Finance
- Level 2 Food Hygiene and Safety for Catering
Custom Section
My references are available to speak to my impeccable personal and professional integrity.
Hobbies and Interests
- Photography
- Cooking
- Cricket
- Traveling
- Fitness and running
Languages
English
Advanced
C1
Urdu
Advanced
C1
pushto
Advanced
C1
Timeline
Security/Waking Watch Officer
O’Neill & Brennan
03.2025 - Current
Yard Control Operator
Rashid Khan
11.2023 - 02.2024
Retail Store Owner
Owner/Manager -Independent Medicine Store
04.2018 - 09.2023
Master of Science In Business And Managment - Management
Edge Hill University
Bachelor of Science In Computer Science - Computer Science
Comsats University Islamabad
FSC - Pre Engineering
Islamia College