Summary
Overview
Work History
Education
Skills
Timeline
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Finley Woodland

Ramsgate,Kent

Summary

Experienced leader and seasoned customer service rep. Detail minded, efficient communicator and self-motivated. I’m looking for a rewarding but challenging role that will give me the ability to work hard and develop new skills and or knowledge, while also applying my current skills to my work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
6
6
years of post-secondary education
4
4
Languages

Work History

Waking Watch

Serveco
Ramsgate
07.2022 - 09.2022
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Checked bin chutes regularly to ensure no possible fire risks
  • Liaised with Thanet District council and residents to ensure the buildings were safe(Staner court and Harbour towers)
  • Taught independent skills and teamwork in tough situations were communicating was key.

Precision
Colchester
02.2022 - 04.2022
  • Consistently achieved goals and surpassed expectations
  • Developed the ability to sell to customers and received positive feedback
  • Worked with colleagues and developed a strategy to sell products
  • Consistent high achiever in my field
  • Travelled throughout Essex and was able to efficiently keep customers

Administrator/lifter

TNT
Ramsgate
01.2015 - 01.2022
  • Key responsibilities
  • Consistently met goals and surpassed expectations
  • Supervised the administration department
  • Worked within the finance department, ensuring everything ran smoothly
  • Organized documents in a matter of dates, importance and relevance
  • Communicated with customers consistently and received great feedback from customers and colleagues
  • Maintained GDPR was followed and kept safely, securely
  • Lifted heavy equipment and developed the knowledge of lifting safely and according to health and safety regulations

Carer

Beams, Ready
Ramsgate
06.2017 - 12.2021
  • Responsibilities
  • Cared for many disabled children and disabled adults
  • Consistently met the needs of children and their families
  • Assisted in maintaining children were educated and kept busy in daily activities
  • Ensured children and adults stayed social and had a more active life
  • Border

Morgan Jones
Ramsgate
12.2020 - 05.2021
  • Key responsibilities
  • Supervised and helped develop a strong team of 8
  • Liaised with my counterparts, my team and HMRC/border force
  • Ensured Haulers had the correct documents to cross the border
  • Assisted security in maintaining the grounds
  • Achieved KPI’S in terms of helping my team ensure goals were met in a timely fashion
  • Received regular positive feedback from my team and higher-ups on my ability to lead

supervisor

12.2020 - 04.2021
  • Certificate issued by SAMS for my attendance for the induction at Manston airport regarding health and safety, traffic management and customs checks at the land border
  • First aid training, Trained by health care professionals, I learnt to successfully perform first aid in case of any emergencies amongst my colleagues or hauliers that I was attending to
  • Fire prevention, Throughout my role as a, , working closely with the fire services I was able to learn how to prevent fires in terms of what to do if they appear or how to follow the correct measures to ensure they don’t start
  • Skills: Administration, verbal communication, written communication, ICT, Customer service, Sales, detail-minded, self-motivated, communication, engineering, leading, supervising, management, languages, Microsoft programs, time management.

Operator

Sunsoa
Ramsgate
09.2019 - 12.2019
  • Key responsibilities
  • Worked on projects within a team setting
  • Developed my ability to communicate efficiently
  • Gained valuable knowledge in health and safety regulations
  • Assisted in basic administration work and customer service
  • Became Insightful in the field of security, running a large site and becoming a valuable member of the team.

Education

GCSE -

St George’s CofE Secondary School
01.2012 - 01.2018

A-level - undefined

Skills

Certifications and Licensesundefined

Timeline

Waking Watch

Serveco
07.2022 - 09.2022

Precision
02.2022 - 04.2022

Morgan Jones
12.2020 - 05.2021

supervisor

12.2020 - 04.2021

Operator

Sunsoa
09.2019 - 12.2019

Carer

Beams, Ready
06.2017 - 12.2021

Administrator/lifter

TNT
01.2015 - 01.2022

GCSE -

St George’s CofE Secondary School
01.2012 - 01.2018

A-level - undefined

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Finley Woodland