Saad Azeem
London,Essex
Summary
Detail-oriented business analyst intern with expertise in gathering and documenting business requirements. Proficient in analyzing data trends to support informed decision-making and enhance outcomes. Committed to delivering precise reporting while upholding high quality standards.
Overview
4
4
Languages
1
1
Certification
8
8
years of professional experience
Work History
Security Concierge/Waking Watch
Pro Sentry Ltd
London, Harrow
02.2025 - Current
- Conducted foot patrols of grounds after hours to deter violations and enhance safety.
- Inspected doors, windows, and gates daily to ensure security against unauthorised entry.
- Verified identification at entry points to control arrivals and departures.
- Hands-on with Dwellant.
- Achieved excellent client satisfaction by delivering exceptional and attentive service.
- Addressed guest requests and queries professionally, resolving issues promptly to ensure positive experiences.
- Welcomed guests warmly when entering hotel, registering arrival on booking systems.
- Managed booking inquiries and reservations via telephone, email, and in-person interactions, maintaining high service standards.
Student
University of Law
London Moorgate
10.2023 - 10.2024
Business Analyst
HQ Analytics
10.2018 - 06.2023
- Gathered and documented business requirements from insurers, physicians, and internal departments to ensure alignment with organisational goals.
- Prepared daily, weekly, and monthly KPI reports on claim outcomes to provide insights for strategic decision-making.
- Analyse medical billing claims and quality data using Microsoft Excel trends.
- Create and maintain Excel pivot tables, charts, and dashboards for reporting.
- Validate and reconcile billing claims and quality data for accuracy.
- Investigated claim denials and payment variances by reviewing payer responses to identify root causes and propose corrective actions.
- Support UAT by validating system outputs, recording test results, defects.
- Work with medical billing, coding quality assurance, finance, and insurers.
- Maintain business documentation, including process flows, SOPs, and templates.
- Generate ad hoc reports and analyse data for compliance.
Education
Master of Science - Business Analytics
University of Law
London, ENG01-2024
Master of Science - Actuarial Science
University of the Punjab
Lahore01-2018
Bachelor of Arts - B.Com
University of the Punjab
Lahore01-2016
Import and Export Procedures
TEVTA
Lahore01-2014
Skills
- Emergency response and risk assessment
- Process documentation
- Conflict resolution
- Customer service and guest relations
- Team collaboration
- Integrity and honesty
- Positive attitude
- Hands-on with MS Office (Excel, Word & Powerpoint)
- Basic Knowlege of SQL and Power BI
Languages
English
Advanced
C1
Hindi
Advanced
C1
Urdu
Proficient
C2
Punjabi
Proficient
C2
Certification
- SIA Licence
- CMI Level 7 certified
- Import and Export certification
Interests
Travelling & Cultural Exploration
Volunteering/Community activities
Problem-solving activities
Timeline
Security Concierge/Waking Watch
Pro Sentry Ltd
02.2025 - Current
Student
University of Law
10.2023 - 10.2024
Business Analyst
HQ Analytics
10.2018 - 06.2023
Master of Science - Business Analytics
University of Law
Master of Science - Actuarial Science
University of the Punjab
Bachelor of Arts - B.Com
University of the Punjab
Import and Export Procedures
TEVTA