Summary
Overview
Work history
Education
Skills
LANGUAGES
Certification
Timeline
Generic

MUHAMMAD ABUZAR KHAN

LONDON

Summary

Operations and administration expert with a proven track record in enhancing productivity in high-pressure settings. Strong organizational skills and effective communication facilitate efficient dispensing and prescription management. Committed to exceptional customer service with a focus on patient needs, skilled in cash handling and operational efficiency improvements.

Overview

7
7
years of professional experience
4039
4039
years of post-secondary education
1
1
Certification

Work history

CUSTOMER ADVISOR

BOOTS
London
12.2023 - 04.2024
  • Coordinated effectively with team to ensure smooth store operations.
  • Facilitated quick transactions at check-out counters for enhanced customer satisfaction.
  • Conducted regular stock checks to guarantee product availability for clients.
  • Provided exceptional customer service to foster a positive shopping experience.

Team Leader

Taste Of Lahore
City of London
01.2023 - 12.2023
  • Resolved employee relations issues and navigated disciplinary proceedings effectively.
  • Handled challenging customer complaints to uphold first-class service standards.
  • Supervised employee activities to enhance productivity and operational efficiency.
  • Coordinated daily tasks to maintain a smooth workflow within the team.
  • Prioritised tasks based on urgency, optimising workload distribution among team members.
  • Delegated responsibilities to leverage individual skills for maximum impact.

MANAGER + PHARMACIST

Bashir Son's Pharmacy
Gujranwala
05.2020 - 10.2022
  • Prioritized patient safety by conducting continual reviews through audits, observations and clinical risk assessments.
  • Professionally advised customers on purchases of over-the-counter medication.
  • Led delivery of high-quality dispensing and patient centered clinical services.
  • Adapted operational policies and procedures to meet pharmaceutical regulations.
  • Coordinated medication management workflows for enhanced business efficiency.
  • Contacted and developed relationships with a variety of healthcare professionals to assist with queries.

INTERNEE

SHOUKAT KHANAM MEMORIAL CANCER HOSPITAL
Lahore
06.2019 - 07.2019
  • Managed dispensing services to ensure efficient medication distribution.
  • Oversaw aseptic services, maintaining stringent safety protocols.
  • Directed clinical services to support patient care and treatment plans.
  • Supervised radio pharmacy operations and inventory control for optimal resource management.

INTERNEE

DHQ AND TEACHING HOSPITAL
Gujranwala
06.2018 - 07.2018
  • Counselled a minimum of 50 patients daily at central pharmacy services.
  • Supervised sale of medicines to outpatients in OPD pharmacy services.
  • Collaborated with senior pharmacist on procurement of medications for indoor patients.
  • Oversaw management of antidotes and emergency medicines at trauma centre pharmacy.

INTERNEE

FAZAL DIN PHARMA PLUS
GUJRANWALA
06.2017 - 07.2017
  • NARCOTICS MEDICINE SALE CONTROL
  • ANTIBIOTICS SALE MONITORING
  • FRIDGE ITEM (MEDICINE) CONTROL
  • PATIENT COUNSELING
  • CASH MANAGEMENT

Education

Master of Science - Public Health

University of East London
London, ENG
01.2023 - 04.2024

DOCTOR OF PHARMACY - MEDICINE

UNIVERSITY OF HEALTH SCIENCES
LAHORE
12.2014 - 03.2020

B.SC - ENGLISH

UNIVERSITY OF THE PUNJAB
LAHORE

Intermediate - Pre-Medical

PUNJAB COLLEGE OF SCIENCE

SCHOOLING - undefined

JADEED DASTGIR IDEAL HIGH SCHOOL

Skills

  • Operations and administration expertise
  • High-pressure environments
  • Productivity improvement
  • Effective communication
  • Organizational skills
  • Prescription management
  • Cash handling
  • Efficient dispensing
  • Customer service
  • Patient-focused approach

LANGUAGES

English
Upper intermediate
Hindi
Advanced (C1)
Urdu
Proficient (C2)
Punjabi
Proficient (C2)

Certification

  • Basic Life Support Training
  • Door Supervisor SIA License

Timeline

CUSTOMER ADVISOR

BOOTS
12.2023 - 04.2024

Team Leader

Taste Of Lahore
01.2023 - 12.2023

Master of Science - Public Health

University of East London
01.2023 - 04.2024

MANAGER + PHARMACIST

Bashir Son's Pharmacy
05.2020 - 10.2022

INTERNEE

SHOUKAT KHANAM MEMORIAL CANCER HOSPITAL
06.2019 - 07.2019

INTERNEE

DHQ AND TEACHING HOSPITAL
06.2018 - 07.2018

INTERNEE

FAZAL DIN PHARMA PLUS
06.2017 - 07.2017

DOCTOR OF PHARMACY - MEDICINE

UNIVERSITY OF HEALTH SCIENCES
12.2014 - 03.2020

SCHOOLING - undefined

JADEED DASTGIR IDEAL HIGH SCHOOL

B.SC - ENGLISH

UNIVERSITY OF THE PUNJAB

Intermediate - Pre-Medical

PUNJAB COLLEGE OF SCIENCE

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MUHAMMAD ABUZAR KHAN