Muhammad Abuzar Kashif
Livingston,West Lothian
Summary
Motivated university student pursuing BSc in Biomedical Sciences, with a solid background in retail customer service and volunteer work in healthcare and education. Developed strong communication, teamwork, and problem-solving skills through various roles as a sales assistant. Gained further understanding on confidentiality, time management and organisation through volunteering within healthcare. Reliable and adaptable, with a commitment to gaining further experience in professional environments.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Sales assistant
Next Retail
Livingston, West Lothian
2024.09 - Current
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Offered personalised shopping advice to enhance customer experiences.
- Improved customer service by efficiently handling queries and complaints.
- Monitored trends in consumer behaviour with keen attention to detail.
- Handled cash and card transactions swiftly, ensuring efficient service.
- Built strong relationships with regular customers for repeat business.
- Trained new staff members, offering supportive and working environment.
- Ensured stock replenishment in timely manner to maintain product availability.
Volunteer
Tech Bar Livingston
Livingston, West Lothian
2023.11 - Current
- Addressing queries and concerns.
- Dealing effectively with customer complaints, resolving issues professionally.
- Managing high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Handling cash transactions accurately.
- Providing excellent customer service to ensure repeat business.
Volunteer
Barclay Medical Practice
Livingston, West Lothian
2024.03 - 2024.03
- Volunteered for one week in a GP setting, working within administration alongside advanced nurse practitioners and GPs.
- Observed patient care and supported administrative talks
- Developed communication skills and professionalism within a healthcare setting.
- Gained insight into teamwork between doctors, nurses and reception staff.
- Assisted with basic administrative tasks, e.g. organising prescriptions, checking patients in for appointments, talking over the phone handling enquiries.
- Developed awareness of confidentiality and patient privacy.
Volunteer
Beatlie School Campus
Livingston, West Lothian
2024.02 - 2024.02
- Volunteered for one week in a additional needs school.
- Assisted staff in supporting pupils with additional needs.
- Gained understanding of inclusive learning and safeguarding practices.
- Observed different learning styles and adapted support accordingly,
- Worked as part of a team with teachers and other staff.
Education
Bachelor of Science - Biomedical Sciences
University of Edinburgh
Edinburgh 2025.09 -
Scottish Qualifications Certificate - Advanced Highers
The James Young High School
Livingston 2024.06 - 2025.05
Skills
- Communication skills
- Team collaboration
- Problem-solving
- Empathy and patience
- Adaptability in different environments
- Reliability and punctuality
- Time management
- Organisation
Languages
English
Native
Urdu
Fluent
Hindi
Fluent
Affiliations
- Interest in healthcare and medical sciences
- Reading/ Research
- Sports
References
References available upon request.
Timeline
Bachelor of Science - Biomedical Sciences
University of Edinburgh
2025.09 -
Sales assistant
Next Retail
2024.09 - Current
Scottish Qualifications Certificate - Advanced Highers
The James Young High School
2024.06 - 2025.05
Volunteer
Barclay Medical Practice
2024.03 - 2024.03
Volunteer
Beatlie School Campus
2024.02 - 2024.02
Volunteer
Tech Bar Livingston
2023.11 - Current