Muhammad Adnan
Reading,Berkshire
Summary
Offering strong interpersonal and communication skills, with knack for understanding client needs and ensuring satisfaction. Knowledgeable about travel planning and customer service, with ability to adapt and learn quickly in fast-paced environments. Ready to use and develop organisational, problem-solving, and customer service skills.
Overview
15
15
years of professional experience
10
10
years of post-secondary education
Work History
Private hire driver
Self - Employed
Reading, Berkshire
03.2016 - Current
- In this position I have gained great Knowledge of Reading and its surrounding areas.
- Maintained vehicle cleanliness to enhance the comfort of passengers.
- Used GPS navigation systems to avoid traffic jams for timely arrivals.
- Assisted passengers with luggage, improving their overall experience.
- Provided reliable transportation services to clients on holiday.
Bus Driver
Reading Buses
Reading, Reading
12.2023 - 10.2024
- Handled emergencies effectively by applying first-aid training when necessary.
- Followed company policies strictly, upholding professional standards at all times.
- Checked validity of passenger tickets or passes to prevent fraud.
- Operated ticket machines correctly, guaranteeing accurate fare collection.
- Assisted elderly or disabled passengers, promoting inclusivity and respect.
Patrol Officer
Apoca
Reading
02.2019 - 12.2022
- Record and issue Penalty Charge Notices
- Check parking meters and car park equipment and report damage or faults, checking that car parks are clean and tidy.
- Report defective signs and road markings, identifying and reporting any abandoned vehicles.
- Explain regulations to motorists and advise them about parking facilities.
- I am responsible for checking tickets and attend to minor machine faults.
- Work alongside police community support officers to Report incidents, crimes or anti-social behaviour.
- Use equipment such as: Hand-held computers, Two-way radios, mobile phones, cameras to record vehicles that are breaking parking regulations.
- Body Worn CCTV cameras.
Security Officer
Mitie Total Security
02.2013 - 02.2016
- Since working as a Security Officer I have covered Courts in Reading.
- My duties include security checking the public attending the Courts, unlocking and locking the building, meeting and greeting staff, dealing with public to check appointments and hearing list to inform court staff, taking phone calls from different contractors for site safety and maintenance issue, and making reports for the Facility Manager.
Advisor
Solution 4 Health
03.2013 - 08.2013
- I worked as a Stop Smoking Advisor, dealing with public in the Reading town centre, helping people give up smoking, I gave advice and helped people stop smoking.
Security Officer
Securitas Security
11.2010 - 01.2013
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Trained new members of the security team, raising overall team performance levels.
- Coordinated with other officers on shift changes smoothly and effectively.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
Education
Intermediate - commerce
S.M College
01.2001 - 01.2003
O Levels - Metric
P.N Boys Secondary School
01.1993 - 01.2001
Skills
- Navigation proficiency
- Basic mechanical understanding
- Good judgement
- Wheelchair accessible vehicles operation
- Multilingual capabilities
Languages
English
Fluent
Urdu
Native
Timeline
Bus Driver
Reading Buses
12.2023 - 10.2024
Patrol Officer
Apoca
02.2019 - 12.2022
Private hire driver
Self - Employed
03.2016 - Current
Advisor
Solution 4 Health
03.2013 - 08.2013
Security Officer
Mitie Total Security
02.2013 - 02.2016
Security Officer
Securitas Security
11.2010 - 01.2013
Intermediate - commerce
S.M College
01.2001 - 01.2003
O Levels - Metric
P.N Boys Secondary School
01.1993 - 01.2001
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