Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Andrew Johnson

Driver
Streatham,London

Summary

Experienced driver with focus on customer satisfaction, and overall positive and pleasant experience. Capable of ensuring safe, timely transport for clients while maintaining high levels of customer service. Skilled in navigation, route planning, and managing diverse client needs.

Reliable professional with keen focus on providing exceptional customer service and ensuring passenger safety. Proven ability in navigating routes and managing schedules while maintaining a courteous demeanor.

Reliable Private Hire Driver with ability in navigating busy city streets and ensuring timely arrivals, making every journey pleasant and stress-free, in a well maintained and clean vehicle.

Organized and dependable courier and delivery driver with many years of experience.

Overview

21
21
years of professional experience

Work History

Private hire driver

Uber
London , Greater London
05.2019 - Current
  • Pick up and drop of passengers from there home, work, stations, airports, restaurants, etc. Assist passengers with luggage, shopping, improving their overall experience.
  • Displayed professional behaviour at all times, enhancing company reputation.
  • Maintained vehicle cleanliness to enhance comfort of passengers.
  • Applied personal road knowledge and GPS application to set shortest routes.
  • Delivered prompt service by using knowledge of shortest routes during peak travel times.
  • Employed extensive geographical knowledge of [Location] and Sat-Nav system to minimise journey times.
  • Provided assistance to elderly or disabled passengers with care and respect,.
  • Managed difficult situations calmly, reducing potential conflict with passengers or other road users.
  • Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
  • Followed safe driving practices for safety of fellow travellers and passengers.

Delivery driver

Berry Recruitment
Sutton , Surrey
04.2017 - 04.2019
  • Between April 2017 and April 2019 I worked as a delivery driver for 3 different companies through Berry Recruitment agency - Rapid Climate Control, (Free standing air conditioners) Oliver Bonas, ( Clothing and soft furnishings retail) and Veolia, (Commercial waste management).
  • Communicated effectively with dispatch team to ensure timely deliveries.
  • Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
  • Maintained vehicle cleanliness for a professional appearance.
  • Assisted in warehouse organisation to streamline packing process.
  • Loaded and unloaded vehicles safely, preventing injuries or accidents.
  • Completed deliveries with smile and patient, personalised service.
  • Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
  • Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
  • Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
  • Carried heavy items to customers' desired location using best moving and handling practices.
  • Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
  • Utilised hand-held devices to capture, document and communicate proof of delivery.

Service collection and delivery driver

Fiat Chrysler Automobiles
Croydon, Surrey
07.2013 - 03.2017

Collect customer's vehicle from their home or work and deliver to service centre for annual vehicle service.

Ensure vehicle is serviced, service book is stamped, and vehicle is cleaned before returning vehicle to customer.

Delivery driver

Berry Recruitment
Sutton , Surrey
03.2004 - 09.2014
  • This was agency work, where I had a wide variety of driving roles, including courier work, removals, food deliveries, and construction equipment.
  • This involved work for a number of different companies, usually from 1 to 3 weeks, but sometimes longer including: UPS, DHL, IKEA, Argos, Bishops removals, Plumbase, BSS etc
  • Utilised hand-held devices to capture, document and communicate proof of delivery.
  • Handled fragile items carefully, resulting in zero damage complaints.
  • Completed required paperwork certifying [Type] deliveries.
  • Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
  • Carried heavy items to customers' desired location using best moving and handling practices.
  • Completed deliveries with smile and patient, personalised service.
  • Navigated various routes efficiently, leading to increased route coverage.
  • Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
  • Drove van for timely delivery of parcels and mail following government standards.
  • Applied personal road knowledge and GPS application to set shortest routes.
  • Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.

Education

A level Economics, A level Sociology - Further education

Downham College
Downham
08.1980

GCSEs - Secondary Education

Sedgehill school
Catford
07.1978

Skills

  • Good judgement
  • Use of ride-hailing apps
  • Traffic law awareness
  • Basic mechanical awareness
  • Efficient fuel use
  • Vehicle maintenance knowledge
  • Map reading expertise
  • Comfortable night driving
  • Professionalism in customer interaction
  • Basic mechanical understanding
  • Handling payment transactions
  • Patience in heavy traffic
  • Good physical stamina
  • Understanding local geography
  • Cash handling
  • Customer Service
  • Manual handling
  • Journey planning
  • Professionalism
  • Vehicle maintenance
  • Passenger assistance
  • Child transportation and safeguarding
  • Satellite Navigation System
  • Friendly and polite
  • Reliability
  • Assertiveness
  • Route planning
  • Defensive driving techniques
  • Road safety awareness
  • Efficient fuel consumption
  • Vehicle cleaning
  • Driving licence
  • Heavy lifting
  • Map reading
  • Safe driving practices
  • Route optimisation
  • Mental arithmetic
  • GPS operation
  • Self motivated
  • Local area knowledge
  • Professional telephone manner
  • Cultural awareness
  • Multitasking
  • Vehicle defect reporting

Additional Information

I am a hard working and dependable person. I have a calm and methodical approach to problem solving, with many years driving experience, and also dealing with the public. I am competent at planning and negotiating a route, long or short. I am keen and knowledgeable at DIY and vehicle mechanics. I would be an invaluable asset to an organisation whom would seek to employ me.

Timeline

Private hire driver

Uber
05.2019 - Current

Delivery driver

Berry Recruitment
04.2017 - 04.2019

Service collection and delivery driver

Fiat Chrysler Automobiles
07.2013 - 03.2017

Delivery driver

Berry Recruitment
03.2004 - 09.2014

A level Economics, A level Sociology - Further education

Downham College

GCSEs - Secondary Education

Sedgehill school
Andrew Johnson Driver