Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
Generic
Tekle Gebrehiwet

Tekle Gebrehiwet

VICTORIA ROAD

Summary

A highly organised and efficient individual with a vast experience of working in various industries including NHS as an administration officer, The prison service as a Prison Officer and UK Immigration services as a custody office. Service-minded Chauffeur versed in customer service, security and passenger assistance. Outgoing professional with strong conflict resolution skills and excellent knowledge of local roads.

Overview

22
22
years of professional experience
28
28
years of post-secondary education

Work history

Private Hire Driver

06.2015 - Current
  • As a private hire driver I am responsible for driving a passengers carrying vehicle
  • (PHV) on private hires, transfers, tours and any other work undertaken in a safe,
  • Comfortable and professional manner
  • I am responsible for presentation of both the vehicle and
  • Myself,
  • I am also responsible for planning all routes to ensure best journey
  • Times, ensuring the route is suitable for the size of vehicle being driven
  • I am also responsible for ensuring that passenger experience is
  • Always positive
  • To recognize and assist with the additional needs of children and vulnerable adults, the elderly, infirm or disabled
  • To carry my Private hire insurance details on the vehicle and at all times wear my TFL supplied badge
  • Carrying out the safety walk round check on my vehicle
  • To make sure that the vehicle is up to date on MOT and TFL inspections

Logistics Manager / cargo operative

arab cargo
London, England
01.2015 - 05.2019
  • Consistently met company and department objectives within budget and time constraints.
  • Analysed operational performance and implemented plans to attain organisational and financial goals.
  • Developed lasting relationships with employees, peers, upper management and outside vendors.
  • Supervised over 10 drivers and office employees in a large warehouse, improving operations and increasing revenue year-on-year.

Prison Officer

HM Prison Service
London
09.2006 - 07.2015
  • On a day-to-day basis, As a prison officer my role is to help to ensure the smooth running of the prison, from maintaining systems to building relationships
  • But on a much broader level, My main focus was to be acting as a positive role model in all that I do
  • Receiving new prisoners
  • Issuing prison clothes
  • Writing reports
  • Dealing with prisoners' requests and - applications
  • Counselling prisoners
  • Controlling disorderly behaviour
  • Managing staff
  • Rehabilitating and preparing prisoners for release
  • Enforcing Prison rules and placing prisoners on report when rules and regulations are breached.

Detention Custody Officer

IRC Harmondsworth
London
10.2003 - 09.2006
  • This role Is exactly the same as my role as a prison officer except the rights of prisoners and detainees are slightly different

Receptionist

east London and the city NHS trust
London, England
01.2001 - 06.2003
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.

Education

Engineering

City and Guild

B.Sc. Honours - Computer Science

University of North London
01.1995 - 01.2021

Diploma of Higher Education - engineering

Lambeth College
London
01.1992 - 06.1994

Skills

  • Proficiency in all areas of
  • Microsoft Office, including Access, Excel, Word and PowerPoint
  • Excellent communication skills, both written and verbal
  • Fully qualified first-aider
  • Customer liaison
  • Fire safety
  • Satellite Navigation System
  • Emergency evacuation
  • Disability awareness
  • Customer service
  • Adaptable nature

Interests

Hobbies & Interests , I play football on a regular basis; I am also a very keen cyclist. I love travelling.

Languages

English
Fluent

Timeline

Private Hire Driver

06.2015 - Current

Logistics Manager / cargo operative

arab cargo
01.2015 - 05.2019

Prison Officer

HM Prison Service
09.2006 - 07.2015

Detention Custody Officer

IRC Harmondsworth
10.2003 - 09.2006

Receptionist

east London and the city NHS trust
01.2001 - 06.2003

B.Sc. Honours - Computer Science

University of North London
01.1995 - 01.2021

Diploma of Higher Education - engineering

Lambeth College
01.1992 - 06.1994

Engineering

City and Guild

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Tekle Gebrehiwet