Muhammad Abdullah Ashraf
Manchester
Summary
Results-driven and detail-oriented professional with a Master’s in Quantity Surveying and a Bachelor’s in Accounting & Finance, holding part-qualified accountant status. Proven track record in credit control, cost management, and client relationship management, consistently achieving collection targets and ensuring accuracy in financial reporting. Skilled in debt recovery, financial analysis, and process optimisation, with additional expertise in interpreting technical drawings, preparing cost estimates, and negotiating with suppliers to drive cost efficiency. Adept at managing multiple stakeholders, resolving issues proactively, and contributing to both commercial and operational success through analytical thinking, effective communication, and a solutions-focused approach.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
Work history
Senior Credit Controller
PHMG
07.2023 - 08.2025
- Manage client relationships and proactively liaise with accounts payable departments to ensure timely receipt of payments.
- Consistently achieve monthly collection targets while minimizing outstanding debt by month-end.
- Prepare and analyze import files for various daily payment methods (Direct Debit, Credit Card, BACS), ensuring accuracy and integrity of financial data.
- Utilize advanced data analysis skills to report on collection trends and support financial planning.
Junior Quantity Surveyor
Veny Ltd
01.2023 - 03.2023
- Produced cost estimates for multiple client projects, balancing accuracy and time efficiency.
- Interpreted architectural and engineering drawings to quantify labour, plant, and material needs.
- Negotiated with subcontractors and suppliers to ensure cost-effective procurement.
- Maintained and updated the company's commercial tracker to provide transparent job status reporting.
Customer Care Advisor
Virgin Media
11.2021 - 09.2022
- Delivered personalized service using advanced product knowledge to support and upsell to customers.
- Handled over 50 customer calls daily with a focus on first-call resolution and satisfaction.
- Processed financial transactions and provided financing advice with accuracy and professionalism.
- Identified patterns in customer usage to recommend tailored service plans and upgrades.
Accounts Assistant
Ashraf Transport Ltd
02.2019 - 01.2021
- Supported the lead accountant in daily bookkeeping, reconciliations, and financial documentation.
- Participated in strategic planning, budgeting, and forecasting activities.
- Monitored market trends to help refine financial goals and guide short/long-term strategies.
Assistant
SAM & CO
08.2018 - 12.2018
- Compiled annual financial records for clients, including income and expenditure summaries.
- Handled VAT documentation and reconciliation.
- Provided front-desk support including call handling and appointment scheduling.
Sales Assistant
Footasylum
11.2016 - 01.2017
- Delivered prompt customer service in a high-volume retail environment.
- Coordinated closely with stockroom team to ensure efficient product retrieval and satisfaction.
- Maintained stock levels and upheld display standards.
Administrative Assistant (Internship)
Renault
06.2014 - 07.2014
- Managed stock databases, updating car part inventories accurately.
- Processed purchase orders and managed documentation for small-part deliveries.
- Supported the logistics team in printing, filing, and packaging tasks.
Education
MSc - Quantity Surveying
University of Salford
09.2020 - 09.2021
BSc - Accounting & Finance
University of Salford
09.2016 - 06.2019
A-Levels - Accounting, 3D Design, IT
Loreto College
09.2014 - 06.2016
GCSEs - English, Mathematics, Science, Graphics, IT, French
Burnage Academy for Boys
09.2009 - 07.2014
Skills
- Quantity Estimating & Cost Control
- Reconciliations & Bookkeeping
- Strategic Financial Planning
- Customer Engagement & Service
- Communication & Negotiation
- Inventory & Database Management
- Leadership & Collaboration
- Problem Solving
Languages
English
Fluent
Urdu
Native
Punjabi
Fluent
French
Intermediate
Affiliations
- Sports
- Cooking
- Gaming
Timeline
Senior Credit Controller
PHMG
07.2023 - 08.2025
Junior Quantity Surveyor
Veny Ltd
01.2023 - 03.2023
Customer Care Advisor
Virgin Media
11.2021 - 09.2022
MSc - Quantity Surveying
University of Salford
09.2020 - 09.2021
Accounts Assistant
Ashraf Transport Ltd
02.2019 - 01.2021
Assistant
SAM & CO
08.2018 - 12.2018
Sales Assistant
Footasylum
11.2016 - 01.2017
BSc - Accounting & Finance
University of Salford
09.2016 - 06.2019
A-Levels - Accounting, 3D Design, IT
Loreto College
09.2014 - 06.2016
Administrative Assistant (Internship)
Renault
06.2014 - 07.2014
GCSEs - English, Mathematics, Science, Graphics, IT, French
Burnage Academy for Boys
09.2009 - 07.2014
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