Mufaro Mugabe
Birmingham,UK
Summary
BSc (Hons) Social Work student at Birmingham City University, pursuing a 2:1 honours degree. Four years of frontline experience in statutory adult services, educational settings, residential care, and NHS hospitals. Expertise in triage screening, safeguarding, risk assessment, and multi-agency collaboration. Dedicated to strengths-based, anti-oppressive, and ethical practice, ready for ASYE-level roles.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Residential Support Worker
Elwood Recruitment
Wolverhampton
2023.01 - 2026.05
- Support adults and children with complex needs including learning disabilities, autism, and behaviours that challenge.
- Deliver person-centred care and behaviour support strategies.
- Maintain accurate case documentation and contribute to care planning.
- Demonstrate safeguarding vigilance and resilience in high-demand settings.
Adult Social Care Triage Team
Birmingham City Council (Hall Green & Selly Oak)
Birmingham
2025.01 - 2026.01
- Screened high volumes of referrals, including safeguarding, self-neglect, disability, and mental health needs.
- Managed up to 18 cases concurrently as student.
- Conducted information gathering, risk analysis, and threshold decision-making.
- Liaised with health professionals, housing services, and voluntary organisations.
- Applied strengths-based practice within time-pressured statutory environment.
- Reviewed policy changes affecting social work practice while updating procedures accordingly.
- Advised families on available resources and services, enabling informed decision-making regarding care options.
- Conducted thorough assessments of client socio-economic status, aiding in tailoring effective interventions.
- Developed strategic partnerships within local community, enhancing service provision opportunities for citizens.
Student Social Work Placement
Windsor Olympus Academy
Birmingham
2024.01 - 2024.01
- Worked with Year 7 pupils and families during school’s opening year.
- Supported safeguarding processes and early intervention.
- Collaborated closely with teaching and pastoral teams.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
Live in Adult support worker
trinity homecare
London
2022.05 - 2023.08
- Arranged transportation for medical appointments, ensuring timely arrival.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Participated in regular team meetings, enhancing quality of care provided.
- Actively listened to client concerns thus creating comforting environment.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Enhanced well-being of 17 patients by providing emotional support and companionship.
Education
BSc (Hons) - Social Work
Birmingham City University
Birmingham 2023.01 - 2026.01
GCSEs - Mathematics, English, Science
St Teilos church in wales High school
CardiffA Levels - Sociology, Law, English Lit/Language, Welsh Baccalaureate
St davids catholic sixth form college
CardiffSkills
- Statutory adult social care and triage screening
- Safeguarding adults and children
- Risk assessment and professional judgement
- Care Act 2014 and Mental Capacity Act 2005 application
- Multi-agency and MDT collaboration
- Professional case recording and information gathering
- Behaviour support and complex needs practice
- Emotional intelligence and professional boundaries
- Advanced DBS check
Languages
English (C)
Fluent
Welsh
Beginner
References
Available upon request.
EXPERIENCE AND PLACEMENTS
NHS Heartlands Hospital, Volunteer – COVID & Dementia Ward, 2021, 2022, Provided emotional and practical support to vulnerable patients during the pandemic., Supported individuals living with dementia, promoting dignity and reassurance.
Timeline
Adult Social Care Triage Team
Birmingham City Council (Hall Green & Selly Oak)
2025.01 - 2026.01
Student Social Work Placement
Windsor Olympus Academy
2024.01 - 2024.01
Residential Support Worker
Elwood Recruitment
2023.01 - 2026.05
BSc (Hons) - Social Work
Birmingham City University
2023.01 - 2026.01
Live in Adult support worker
trinity homecare
2022.05 - 2023.08
GCSEs - Mathematics, English, Science
St Teilos church in wales High school
A Levels - Sociology, Law, English Lit/Language, Welsh Baccalaureate
St davids catholic sixth form college