Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Muad Gashi

Muad Gashi

London,London

Summary

Accomplished professional with expertise in communication efficiency, delivery software proficiency, and regulatory standards knowledge. Demonstrates leadership in diverse settings and excels in product integration. Known for providing constructive criticism and upholding ethical conduct. Career goal includes leveraging skills to drive organisational success and innovation.

Overview

15
15
years of professional experience
3
3
years of post-secondary education

Work history

Courier Driver

Amazon Flex
05.2025 - 09.2025
  • Checked vehicles for mechanical items before departing to ensure safety.
  • Delivered packages promptly by adhering to strict schedules and routes.
  • Completed necessary paperwork relating to deliveries and consignments accurately for record-keeping purposes.
  • Maintained regular contact with office staff; relayed information about traffic disruptions or other issues affecting deliveries.

Sales Advisor

Neuhaus Chocolatier Ltd
London
02.2024 - 01.2025
  • Monitored and updated displays to enhance customer attraction.
  • Delivered exemplary customer service by resolving queries efficiently.
  • Assisted with stocktaking to ensure accurate inventory management.
  • Contributed innovative ideas in team meetings to improve sales strategies.

Digital Marketing Specialist (Histori Te Jetes)

Meta
01.2024 - 01.2025
  • Cultivated industry connections through active participation in networking events.
  • Developed engaging content for social media platforms to increase brand visibility.
  • Formulated strategies based on current digital marketing trends.
  • Enhanced online presence by implementing innovative web design techniques.

Head Manager

Barracuda Cafe
Tring, Hertfordshire
12.2020 - 11.2024
  • Consistently led a diverse team to achieve business targets.
  • Nurtured key client relationships with regular communication and updates.
  • Established performance benchmarks to drive employee motivation and engagement.
  • Improved service standards to enhance customer satisfaction levels.

CEO of Ank Bar Cafe

Muad Gashi
Kosovo
04.2015 - 11.2020
  • Oversaw financial operations to maintain fiscal health of the company.
  • Created and led successful business culture focused on performance.
  • Directed day-to-day work of 15 employees and motivated teams to exceed objectives.
  • Drove digital transformation efforts, established strong online presence for the firm.
  • Executed mergers and acquisitions for business expansion.

Head Manager

Flirt Cafe
Kosovo
03.2012 - 10.2014


  • Negotiated profitable contracts with vendors and suppliers.
  • Nurtured key client relationships with regular communication and updates.
  • Developed a robust business plan for sustainable growth.
  • Created training programmes enhancing the skills and knowledge of staff members.

Parking Enforcement Officer

Prishtina Parking
Kosovo
01.2011 - 02.2012
  • Promoted positive public relations through courteous public interactions while enforcing parking restrictions.
  • Handled disputes calmly, ensuring clear communication led to resolution without escalation.
  • Testified in court proceedings to support legal processes effectively.
  • Resolved queries regarding parking regulations and fines to deliver excellent customer service.

Education

Certificate of Higher Education - IT

American School Of Kosovo
Kosovo

Diploma of Higher Education - Law

University of AAB
Kosovo
09.2011 - 04.2014

Skills

  • Communication efficiency
  • Delivery software proficiency
  • Regulatory standards knowledge
  • Leadership in diverse settings
  • Product integration expertise
  • Constructive criticism
  • Ethical conduct

Languages

English
Intermediate
Albanian
Native

Timeline

Courier Driver

Amazon Flex
05.2025 - 09.2025

Sales Advisor

Neuhaus Chocolatier Ltd
02.2024 - 01.2025

Digital Marketing Specialist (Histori Te Jetes)

Meta
01.2024 - 01.2025

Head Manager

Barracuda Cafe
12.2020 - 11.2024

CEO of Ank Bar Cafe

Muad Gashi
04.2015 - 11.2020

Head Manager

Flirt Cafe
03.2012 - 10.2014

Diploma of Higher Education - Law

University of AAB
09.2011 - 04.2014

Parking Enforcement Officer

Prishtina Parking
01.2011 - 02.2012

Certificate of Higher Education - IT

American School Of Kosovo

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Muad Gashi