Mr. Ranjit Singh
Private Hire Taxi Driver
Walsall,West Midlands
Summary
Reliable, safety-conscious, alert individual. Communicates politely and delivers excellent customer service. Uses exceptional time-management and navigation skills to maximise routes. Experienced in giving passengers safe, reliable transport. Careful to follow rules governing vehicle operations, speed and maintenance. History exceeding passenger expectations with service quality and speed. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanour and great initiative.
Overview
34
34
years of professional experience
5
5
years of post-secondary education
Work History
Private Hire Taxi Driver
Wolverhampton M.B.C
Wolverhampton, WEST MIDLANDS
07.2014 - Current
- Calculated ride costs accurately, receiving cash payments and returning correct change.
- Upheld high service standards to build customer loyalty.
- Delivered mobility assistance for passengers with disability.
- Utilised GPS navigation systems to optimise route planning.
- Stored passenger luggage and personal items to prevent damage.
- Cared for customer safety by dropping off at secure locations.
- Escorted elderly passengers and those with limited mobility from door-to-door.
- Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
- Arrived on time to customer appointments, maximising service efficiency.
- Kept vehicles spotlessly clean and tidy for maximum customer comfort.
- Achieved high customer ratings on mobile booking systems.
Housing Officer
Walsall M.B.C
Walsall, West Midlands
06.1989 - 06.2005
- Delivered reliable housing management service for [Number] rented properties across [Location].
- Assisted with clerical tasks to aid report production and data management.
- Updated enforcement methods to achieve significant reduction of repeat offences.
- Maintained robust complaint management system to help boost tenant satisfaction.
- Kept organised and up-to-date files to document management of [Number] properties.
- Advised and assisted tenants with housing matters and queries.
- Conducted periodic visits, reporting issues and incidents in line with procedure.
- Developed productive relationships with customers by delivering professional and courteous service.
Education
GCSEs -
Alumwell Comprehensive School
Walsall 01.1984 - 05.1986
NVQ Level 1 - housing studies
BTEC National
Walsall College 01.1986 - 04.1988
Skills
- Attendance recording
- Proper payment verification
- Emotional support
- Safety monitoring
- Office cleanliness
- Office equipment maintenance
- Data entry
Languages
Punjabi
Fluent
English
Advanced
Timeline
Private Hire Taxi Driver
Wolverhampton M.B.C
07.2014 - Current
Housing Officer
Walsall M.B.C
06.1989 - 06.2005
NVQ Level 1 - housing studies
BTEC National
01.1986 - 04.1988
GCSEs -
Alumwell Comprehensive School
01.1984 - 05.1986
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