Morgan Smith
Cwmbran,Torfaen County Borough
Summary
Organized professional with a strong work ethic, adept at thriving in fast-paced environments. Demonstrates exceptional communication skills and effective time management abilities. Committed to delivering high-quality service with a focus on achieving 100% accuracy in all tasks.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Postal worker
Royal Mail Delivery Office
Cwmbran, Torfaen County Borough
10.2024 - Current
- Sorted mail accurately for efficient distribution.
- Adhered to strict schedules, ensuring timely deliveries.
- Collected signatures to verify proof of delivery as per regulations.
- Resolved customer complaints professionally, safeguarding brand reputation.
- Handled loading and unloading of postal vehicles to prevent parcel damage.
- Maintained up-to-date records of deliveries to enhance transparency.
Delivery driver
Amazon
Newport, Newport
09.2023 - 10.2024
- Increased route coverage by navigating various routes efficiently.
- Delivered packages promptly and accurately, enhancing client satisfaction.
- Streamlined packing process through effective warehouse organisation.
- Handled fragile items with care, achieving zero damage complaints.
- Adapted quickly to changing road conditions to ensure safe deliveries.
- Conducted regular vehicle inspections and maintenance to uphold safety standards.
Retail shift leader
Iceland
Cwmbran, Torfaen County Borough
11.2021 - 08.2023
- Facilitated effective decision-making through collaboration with management.
- Managed shift schedules to ensure optimal coverage during peak hours.
- Organised stock systematically to minimise losses.
- Trained new staff members, ensuring team preparedness.
- Conducted regular quality checks to maintain high product standards.
- Liaised between management and staff to establish clear communication channels.
- Resolved customer complaints promptly, fostering positive relationships.
Education
GCSEs - English
Croesyceiliog Comprehensive
Cwmbran, Torfaen County Borough 09.2014 - 09.2019
GCSEs - Maths
Power Station
Cwmbran, Torfaen County Borough 09.2023 - 07.2024
Skills
- Punctuality and reliability
- Strong stamina
- Confidentiality assurance
- Great attention to detail
- Returns processing
- Understanding security measures
- Outstanding time management
Affiliations
- Walking and view points.
Certification
FULL UK DRIVERS LICENCE
Timeline
Postal worker
Royal Mail Delivery Office
10.2024 - Current
Delivery driver
Amazon
09.2023 - 10.2024
GCSEs - Maths
Power Station
09.2023 - 07.2024
Retail shift leader
Iceland
11.2021 - 08.2023
GCSEs - English
Croesyceiliog Comprehensive
09.2014 - 09.2019