SHAN SAJI
Summary
I am a reliable and professional individual with experience in a customer-focused environment which included team support. Capable of enhancing customer satisfaction through attentive and responsive service. I am skilled in maintaining clean and organised environment, ensuring smooth operations and ensuring a positive customer experience wether it is dealing with queries and complaints or upselling a product.
I am offering a strong foundation in teamwork, communication, and customer service. I am Knowledgeable about maintaining high standards of cleanliness and hospitality.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Crew team member
KFC
Barry
01.2023 - 08.2024
- Delivered exceptional customer service by addressing inquiries and resolving complaints.
- Collaborated with team members to ensure timely and accurate order fulfilment.
- Followed health and safety regulations to maintain a safe working environment.
- Assisted in stock inventory management for streamlined operations.
- Managed cash transactions accurately for financial consistency.
- Developed strong organisational skills to maintain a systematic workflow under pressure.
- Managed multiple tasks in a fast-paced environment to ensure efficient operations.
Education
GCSE - 2A’S, 12B’S
ST DAVIDS SIXTH FORM COLLEGE
01.2016 - 01.2023
Skills
- Grace under pressure
- Hygiene standards adherence
- Task coordination
- Punctuality and reliability
- Communication proficiency
- Customer Service
- Cash-handling expertise
- Health and Safety regulations
- Complaint resolution
Timeline
Crew team member
KFC
01.2023 - 08.2024
GCSE - 2A’S, 12B’S
ST DAVIDS SIXTH FORM COLLEGE
01.2016 - 01.2023