Monica Gomes Youens
carer
Cheshunt,Hertfordshire
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for Service Users. Offers enhanced care with flexible learning approach for Service Users. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices.
Overview
17
17
years of professional experience
Work History
SENIOR CARER
TLC Group Carlton Court Care Home
London, Greater London
09.2021 - Current
- Maintained a clean, hygienic living environment for clients.
- Supported clients with personal care tasks including dressing, showering and toileting, maintaining respect and confidentiality throughout.
- Supervised and mentored 10 direct reports including Carers and Wellbeing.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Minimised care continuity issues by keeping thorough, accurate records.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Organised activities and exercises to promote physical and mental well-being.
- Ensured prescribed medications were safely stored and correctly administered to maintain patient health.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
SUPPORT WORKER
Care Herts Ltd
Welwyn Garden City, Hertfordshire
12.2020 - 07.2021
- Cognitive Behavioural
- Hypnotherapy Integrative
- Mindfulness
- My intention is to develop new and creative approaches to care with particular emphasis on Dementia
- I intend to use my theoretical knowledge and practical experience to better address the challenges that those living with Dementia have to overcome on a day-to-day basis
- Assistance with personal care
- Assistance with medication
- Assistance with shopping and light housework
- Promoting independence and safety at home
- Assistance in meals and snacks preparation
- Liaison between service users GPs, chemists and other health practitioners
- Assistance to district nurses in all clinical aspects
- ACTIVITIES
WELLBEING LEAD AND FACILITATOR
TLC Group Cuffley Manor Homes
Cuffley, Hertfordshire
09.2018 - 11.2020
- Creating personalized and Person-Centered activities
- Delivering meaningful and engaging activities
- CST engagement
- Assistance with meal times promoting conversation and socialization
- Oomph training in namaste hand massages and relaxation
- Oomph training in exercises
- Assistance with personal care
PRIVATE CARER
Centred Cognitive Care
Cheshunt, Hertfordshire
10.2015 - 09.2018
- Personalized care
- Personal hygiene
- Nutritional awareness
- Shopping/assistance with meals
- Leisure and social activities
- Promoting self-worth and wellbeing
- Cognitive stimulation
- Assistance in all aspects of maintaining dignity and independence
- Companionship
- Advise and support the families of my service users., DBS
- Public Liability Insurance
- Hospital visits and support
- Fundraising events to promote awareness for dementia and support community projects for the elderly
- Driving my service users wherever they wish to go
- Administrative work and invoicing
- Networking with other health practitioners
SUPPORT WORKER
Leonard Cheshire Disability
Cuffley, Hertfordshire
01.2013 - 10.2015
- Personal hygiene
- Shopping/ assistance with meals
- Medication supervision
- Safeguarding
- Housework
- Companionship
- First aid
- Manual handling
FAMILY CARER
Family
Cheshunt, Hertfordshire
01.2009 - 01.2010
- Became a Carer for my mother suffering from terminal pancreatic cancer.
Co-Director
James Adams Consultants UK Ltd
Cuffley, Hertfordshire
01.2007 - 01.2009
Education
Completed Stage 1 & 2 - COGNITIVE BEHAVIOURAL Hypnotherapy
UK College of Hypnosis and Hypnotherapy
London 12.2015 - 03.2016
All mandatory care certificates. Manual Handling. -
My Learning
LondonSkills
- Mobility support
- Patient care planning
- Medication administration
- Dementia care
- Personal care assistance
- Fall and injury prevention
- Safeguarding knowledge
- Activities of Daily Living
- Exercises
- Hand massages training
- Nutrition and Hydration training
- Driving license
Additional Information
- Arts and Music Festivals where I do workshops to create social awareness for many issues that affect our society like loneliness and social anxiety.
- A levels on English Portuguese languages and literature.
Languages
English
Fluent
Portuguese
Native
French
Elementary
Spanish
Upper intermediate
Italian
Intermediate
Timeline
SENIOR CARER
TLC Group Carlton Court Care Home
09.2021 - Current
SUPPORT WORKER
Care Herts Ltd
12.2020 - 07.2021
WELLBEING LEAD AND FACILITATOR
TLC Group Cuffley Manor Homes
09.2018 - 11.2020
Completed Stage 1 & 2 - COGNITIVE BEHAVIOURAL Hypnotherapy
UK College of Hypnosis and Hypnotherapy
12.2015 - 03.2016
PRIVATE CARER
Centred Cognitive Care
10.2015 - 09.2018
SUPPORT WORKER
Leonard Cheshire Disability
01.2013 - 10.2015
FAMILY CARER
Family
01.2009 - 01.2010
Co-Director
James Adams Consultants UK Ltd
01.2007 - 01.2009
All mandatory care certificates. Manual Handling. -
My Learning
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