Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic
Patricia  Esiwaa Agyei

Patricia Esiwaa Agyei

Brighton

Summary

Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Committed carer offering proven success in care roles. Prioritises patient wellbeing, safety and dignity through conscientious care and support. Dedicated to achieving positive outcomes by delivering excellent patient care. Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Attentive personal care worker skilled in helping home-bound clients. Diligent about following treatment plans, updating documentation and maintaining healthy environments. Strengths include time management, organisation and multitasking. Conscientious Care Assistant providing compassionate care and support to patients in care settings. Improves daily life through considered assistance in daily tasks, promoting optimum wellbeing and comfort at all times. Compassionate and reliable team member with impressive work ethic. Committed to improving health and wellbeing by facilitating exceptional levels of care. Proactive and friendly communicator with superb rapport-building skills. Caring as a carer with adaptability, training and skill to help clients with different needs and backgrounds. Personalises care based on client medical histories and personal preferences. Offers 2 years of related experience and good conversational skills. Responsible Care Assistant enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Hard-working carer with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Organised and dependable carer with 2 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Enthusiastic carer with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Motivated carer with 2 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record. Dedicated carer with 2 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Experienced carer with over 2 years in carer industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals. Accomplished midwifery student, pursuing midwifery eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things. Reliable carer with westwood industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver. Focused carer with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives. Passionate carer with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines. Customer-oriented carer with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Enthusiastic carer with 2 years of experience. Secures team success through hard work, attention to detail and excellent organisation. Shares clinical knowledge to achieve results. Dedicated carer highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior carer

Westwood Care home
12.2022 - Current
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Supported clients with personal care tasks including dressing, showering and toileting, maintaining respect and confidentiality throughout.
  • Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
  • Maintained a clean, hygienic living environment for clients.
  • Ensured prescribed medications were safely stored and correctly administered to maintain patient health.
  • Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Involved clients in decision-making to promote independence.
  • Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Monitored client health conditions and reported immediate issues to manager.
  • Submitted reports to manager regarding status of client.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Answered questions from clients, family members, and other carers.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Kept detailed records of care activities, condition changes and treatment responses.
  • Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
  • Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.
  • Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
  • Adapted care activities in response to clients' mood, energy levels, and preferences.
  • Fed clients with severe limitations and assisted more mobile clients with self-feeding.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Read aloud to clients, offering mental stimulation and social companionship.
  • Partnered with supervisors and social services team to help coordinate quality care.
  • Nurtured trusted rapport with clients, family members, and healthcare professionals.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Adapted to service users' needs and requests to maintain personalised care.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Provided tailored support to family members through particularly difficult periods.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Accompanied clients to important appointments.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Followed client treatment plans for exercises, medications and wound care.
  • Helped clients to carry out instructions recommended by health professionals.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Coordinated clients appointments with healthcare professionals in support of ongoing treatment objectives.
  • Aided clients with nightly routines to establish effective habits.
  • Reduced client falls and injuries through [Action].
  • Organised activities and exercises to promote physical and mental well-being.
  • Transported and accompanied clients to appointments and activities such as [Type] and [Type] to provide support and ensure safety.
  • Assisted clients with adapting to life changes due to bodily or brain injuries.
  • Planned client meal plans, shopped for ingredients and cooked meals.
  • Promoted from [Job title] to Senior Carer within [Number] [Timeframe].
  • Ran personal errands for clients and transported individuals to social gatherings.
  • Produced [Type] reports informing changes to [Type] care plans.
  • Expertly managed caseload of [Number]+ patients.
  • Supervised and mentored [Number] direct reports including [Job title].

Midwife

Komfo Anokye Teaching Hospital
10.2013 - 12.2022
  • Took patient samples, checked temperatures and monitored blood pressure and pulse, fostering patient health.
  • Advised women on pregnancy nutrition to maintain good health in mums and babies.
  • Educated women about accessible care and services during pregnancy, labour and early post natal period.
  • Monitored health of mother and child, referring mother to obstetrician in case of medical complications.
  • Assisted parents during childbirth with clinical and emotional support.
  • Aided decision making by providing correct care and service information, health education and parenting advice.
  • Monitored and recorded patient conditions before, during and after delivery and reported abnormalities for immediate intervention.
  • Identified high-risk pregnancies and senior staff for appropriate treatment, preventing further complications.
  • Identified high risk pregnancies, working closely with health care professionals for continued health and safety of mother and child.
  • Offered emotional support following traumatic miscarriage, termination of pregnancy, neonatal complications and stillbirths.
  • Supported daily care of baby, advising new mothers on feeding, bathing and breast feeding techniques.
  • Provided emotional support during delivery, coaching and calming patients to enable safe delivery.
  • Listened actively to clients with non-judgemental approach, applied knowledge of cultural backgrounds and adapted communicating style to suit individuals.
  • Assessed newborn health and wellbeing, recording vitals and checks for continued monitoring.
  • Handled emergencies focused on achieving positive outcomes.
  • Monitored progress and administered medication, injections and intravenous infusions during labour.
  • Delivered specialised care for pregnant women during pregnancy, labour, birth and postnatal periods.
  • Recorded and reported births to meet legal and professional obligations.
  • Provided care to pregnant women in homes, clinics and hospitals.
  • Dealt professionally and emphatically with emotionally charged situations with care.
  • Provided breastfeeding education and support to promote improved uptake in new mums.
  • Monitored pregnancy progress to quickly identify prenatal health risks and concerns.
  • Committed to equal treatment of women from all backgrounds and circumstances and remained actively informed on ethical practices in cases of sensitive situations.
  • Trained junior colleagues while educating self about recent developments in midwifery.
  • Helped pregnant women establish birth plans to suit personalised needs.
  • Minimised risks of pregnancy discomfort by educating patients on rest and exercises to boost wellbeing.
  • Monitored the condition of the fetus, applying effective pain management techniques to facilitate smooth labour.
  • Sought advice from obstetricians to protect labouring women with health complications.
  • Evaluated, updated and documented patient information according to changes in condition to optimise outcomes.
  • Applied knowledge of drugs and pain management while assisting women in labour.
  • Wrote patient care plans after assessing and monitoring expectant mothers and developing fetuses.
  • Advised and supported parents after miscarriage, termination and stillbirth.
  • Supported patients by helping prepare detailed, individualised birth plans tailored to patient needs and preferences.
  • Organised scheduled parenting and health education services for expectant women.
  • Conducted parenting classes, clinical examinations and screenings for accurate antenatal care.
  • Kept patients fully informed of procedural steps and implemented aromatherapy, massage and supportive techniques to ease anxiety.
  • Administered pain relief and therapies to labouring mothers for improved childbirth experiences.
  • Planned appropriate prenatal and postnatal care packages for parents and babies.
  • Conducted postpartum home visits to assess health, identify problems and implement early interventions during postpartum period.
  • Promoted positive parenting through health education and SIDS prevention inline with public health agenda.

Senior Midwifery Officer

Komfo Anokye Teaching Hospital
10.2013 - 08.2016
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

Education

Bachelor of Science - Midwifery

Kwame Nkrumah University of Science and Technology
Kumasi, Ghana
08.2019

Diploma In Midwifery - Nursing Midwifery

Komfo Anokye Teaching Hospital
Kumasi,Ghana
08.2011

Skills

  • Person-centred care plans
  • First Aid
  • Patient care
  • Elderly care
  • Personal care assistance
  • Nutrition management
  • Patient safeguarding
  • Documentation development
  • Safeguarding knowledge
  • Housekeeping
  • Personal care
  • Mobility support
  • Infection prevention and control
  • Cultural awareness
  • Interpersonal communication
  • Dementia care
  • Activities of Daily Living
  • Dementia awareness
  • Medication Administration
  • Care management
  • Patient transport
  • Meal preparation
  • Disability Care
  • Infection prevention
  • End Of Life Care
  • Care plan management
  • Pain management
  • Nursing care
  • Community engagement
  • Claims processing
  • Healthcare operations
  • Organisational standards
  • Process Improvement
  • Interdepartmental collaboration
  • Rehabilitation support
  • Activities of Daily Living (ADL) assistance
  • Social care
  • Care programme oversight
  • Case Management
  • Insurance practices
  • Care staff mentorship
  • Client transportation
  • Fall and injury prevention
  • Person-centred care planning
  • Patient care planning
  • Treatment planning
  • Medical incident reporting
  • Health assessments
  • Domestic housekeeping
  • Effective caseload management
  • Rehabilitation expertise
  • Clinical quality programme standards
  • Community integration
  • Patient services
  • Care plan assessment
  • Household chores
  • Teamwork
  • First aid and safety
  • Quality programme protocols
  • State regulations knowledge
  • Community activities
  • Nursing skills
  • Response policing
  • Client safety and first aid
  • Behavioural Management
  • Administering medication
  • Mobility assistance
  • Case management experience
  • Health promotion and maintenance
  • Behaviour redirection
  • Client documentation
  • Knowledge of state regulations
  • Medication management
  • CPR certified
  • Compassionate client care
  • Progress documentation
  • Companionship

Languages

English
Proficient
C2

Accomplishments

  • Implemented care process, streamlining work and increasing efficiency 100%
  • Upsold additional products, increasing monthly revenue 100%
  • Collaborated with team of 4 in development of delivering quality care to residents
  • Supervised team responsible for executing well on projects, leading to 100% increased revenue.
  • Documented and resolved issues, contributing to good results..
  • Awarded the best midwife in a remarkable hospital in Ghana in 2021.

Certification

Diploma in Midwifery

Degree in Midwifery

Registered Midwife in Ghana with a Pin

Registered Midwife in United Kingdom with a Pin.

Timeline

Senior carer

Westwood Care home
12.2022 - Current

Midwife

Komfo Anokye Teaching Hospital
10.2013 - 12.2022

Senior Midwifery Officer

Komfo Anokye Teaching Hospital
10.2013 - 08.2016

Bachelor of Science - Midwifery

Kwame Nkrumah University of Science and Technology

Diploma In Midwifery - Nursing Midwifery

Komfo Anokye Teaching Hospital
Patricia Esiwaa Agyei