Motivated student pursuing A-Levels in Film Studies, Media, Film and Advertising, and Music Performance, demonstrating strong communication and critical thinking skills. Eager to learn and contribute creatively within a collaborative environment, showcasing a keen interest in media and the arts. Committed to developing practical skills while making a meaningful impact.
Hi, I’m
Molly Toogood
Ilminster,Somerset
Summary
Overview
2
years of professional experience
Work History
Stuarts CafeIlminster, Somerset
Waitress and barista
05.2024 - 01.2025
Job overview
- Cultivated a welcoming atmosphere through engaging conversations with guests to elevate dining experience.
- Set tables with polished cutlery, crockery, and glassware during sittings.
- Resolved customer complaints with empathy, providing solutions to address issues and ensure positive dining experiences.
- Welcomed new customers, addressed initial inquiries and recorded drink orders.
- Facilitated opening and closing duties, including sanitation tasks and readiness of dining area for service.
- Enhanced customer experience by engaging each guest with a sincere, positive, and enthusiastic approach.
- Provided efficient and courteous service to manage high-volume food and drink orders during peak times.
- Recorded customer orders, computed bills and executed payments.
- Executed accurate processing of customer payments, managing cash, credit card, and contactless transactions.
- Refined café glasses and cutlery, ensuring outstanding café presentation.
- Handled phone inquiries with courtesy and efficiency, ensuring accurate recording and confirmation of reservations.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
Cottage FlowersIlminster, Somerset
Customer Sales Assistant
04.2023 - 04.2024
Job overview
- Executed sales transactions with precision, managing cash and card payments efficiently.
- Kept shelves neat, clean and organised through visual merchandising.
- Provided instructions on caring for flowers, ideal temperature to be used and times to change water to maintain longevity and beauty.
- Fulfilled and organised floral orders according to customer specifications via phone or in-store
Education
Richard Huish CollegeTaunton
A-Levels from Film Studies
2025 - Current (1 education.year_Label & 5 education.months_Label)
University Overview
Richard Huish CollegeTaunton
A-Levels from Media, Film and Advertising
2025 - Current (1 education.year_Label & 5 education.months_Label)
University Overview
Richard Huish CollegeTaunton
A-Levels from Music Performance
2025 - Current (1 education.year_Label & 5 education.months_Label)
University Overview
Holyrood AcademyChard
GCSEs from English Literature
2024 - 2025 (1 education.year_Label)
University Overview
Holyrood AcademyChard
GCSEs from English Language
2024 - 2025 (1 education.year_Label)
University Overview
Holyrood AcademyChard
GCSEs from Combined Science
2024 - 2025 (1 education.year_Label)
University Overview
Holyrood AcademyChard
GCSEs from Creative Imedia
2024 - 2025 (1 education.year_Label)
University Overview
Holyrood AcademyChard
GCSEs from Art & Design
2024 - 2025 (1 education.year_Label)
University Overview
Holyrood AcademyChard
GCSEs from Drama
2024 - 2025 (1 education.year_Label)
University Overview
Holyrood AcademyChard
GCSEs from Mathematics
2024 - 2025 (1 education.year_Label)
University Overview
Holyrood AcademyChard
GCSEs from History
2024 - 2025 (1 education.year_Label)
University Overview
Skills
- Customer service
- Communication skills
- Teamwork
- Positive and approachable
- Listening attentively
- Verbal communication
Timeline
Waitress and barista
Stuarts Cafe
05.2024 - 01.2025
Customer Sales Assistant
Cottage Flowers
04.2023 - 04.2024
Richard Huish College
A-Levels from Film Studies
2025 - Current (1 education.year_Label & 5 education.months_Label)
Richard Huish College
A-Levels from Media, Film and Advertising
2025 - Current (1 education.year_Label & 5 education.months_Label)
Richard Huish College
A-Levels from Music Performance
2025 - Current (1 education.year_Label & 5 education.months_Label)
Holyrood Academy
GCSEs from English Literature
2024 - 2025 (1 education.year_Label)
Holyrood Academy
GCSEs from English Language
2024 - 2025 (1 education.year_Label)
Holyrood Academy
GCSEs from Combined Science
2024 - 2025 (1 education.year_Label)
Holyrood Academy
GCSEs from Creative Imedia
2024 - 2025 (1 education.year_Label)
Holyrood Academy
GCSEs from Art & Design
2024 - 2025 (1 education.year_Label)
Holyrood Academy
GCSEs from Drama
2024 - 2025 (1 education.year_Label)
Holyrood Academy
GCSEs from Mathematics
2024 - 2025 (1 education.year_Label)
Holyrood Academy
GCSEs from History
2024 - 2025 (1 education.year_Label)