Mollie Clarke
Oxford
Summary
Skilled in appointment coordination and administration, with a foundation in retail. Four years of babysitting experience and support for elderly individuals in home cleaning tasks. Experience in nurseries and care environments, specializing in infant care. Acted as a caregiver for a relative from 2018 to 2022, highlighting strong caregiving abilities.
Overview
10
10
years of professional experience
Work history
Patient Co-ordinator
Colosseum Dental
Oxford
09.2024 - 02.2026
- Manage patient bookings, cancellations, and treatment scheduling to optimise clinic operations
- Provide front-of-house support, ensuring a welcoming environment for patients and visitors
- Coordinate treatment plans between clinicians and patients, facilitating clear communication and efficient care delivery
- Handle confidential patient records in line with data protection procedures
- Handle confidential patient records in line with data protection procedures
- Process payments and maintain accurate administrative records
- Facilitated communication between patients and healthcare team for better outcomes.
Sales Assistant
Cath Kidston
Oxford
11.2017 - 10.2018
- Guided customers in product selection and fittings, contributing to increased sales and customer loyalty
- Provided exceptional customer service, enhancing customer satisfaction in a fast-paced retail environment
- Accurately processed payments and managed cash transactions to ensure smooth sales operations
- Maintained store presentation and merchandising standards
- Ensured stock replenishment in a timely manner to maintain product availability.
- Offered personalised shopping advice to enhance customer experiences.
- Learnt about new products quickly, providing comprehensive guidance to customers.
Sales Assistant
KP Stationer
Oxfordshire
03.2016 - 12.2017
- Assisted customers with product purchases and enquiries to enhance shopping experience
- Handled transactions and maintained accurate sales records to ensure smooth operations
- Supported store organisation and presentation to create appealing shopping environment
- Created balloon displays for events using various techniques
Education
BTEC Extended Diploma - Health and Social Care
The Henley College
Henley-on-ThamesGCSEs -
The Oxford Academy
OxfordGCSEs -
Langtree School
ReadingSkills
- Appointment coordination and administration
- Patient and customer service
- Confidential record handling
- Cash handling and payments
- Microsoft Office and IT skills
- Organisation and time management
- Ability to work under pressure
- Communication and interpersonal skills
- Goal-Orientated planning
- Ethics and professionalism
- Empathetic understanding
- Patient confidentiality respectfulness
Additional Experience
- Four years of babysitting for families with young children
- Experience supporting elderly individuals with home cleaning
- Experience working with infants, nurseries, and care environments
Affiliations
- Photography
- Reading
- Music
Accomplishments
2x Value Champion at Colosseum Dental for Entrepreneurship and Care.
References
References available upon request.
Timeline
Patient Co-ordinator
Colosseum Dental
09.2024 - 02.2026
Sales Assistant
Cath Kidston
11.2017 - 10.2018
Sales Assistant
KP Stationer
03.2016 - 12.2017
BTEC Extended Diploma - Health and Social Care
The Henley College
GCSEs -
The Oxford Academy
GCSEs -
Langtree School