Sharon Booth
Atherton,Manchester
Summary
Experienced receptionist, both in healthcare and event management. I am organised and efficient, working on my own initiative or as part of a team. A reliable, friendly and outgoing individual, delivering excellent customer service and administrative skills. Proficient in, data entry and database administration. Focused and dependable with great communication skills.
Overview
30
30
years of professional experience
Work history
Patient Co-ordinator
Dr Sivakumar and Dr Gude
Astley, Wigan
2014.05 - Current
- Welcome and arrive patients via Emis system
- Triage Ask My GP requests
- Process prescriptions
- Process medical and insurance reports, including IGPR
- Chaperone patients when requested
- Process incoming and outgoing patient records
- Monitor and respond to NHS emails
- Scanning of incoming mail
Receptionist
Oswald Medical Practice
Chorlton
2012.10 - 2014.05
- Greeting patients to the building
- Arriving patients via Emis Computer System
- Dealing with patient queries
- Booking appointments via Emis Computer System for 3 Doctors, Nurse & HealthCare Assistant
- Issuing prescriptions
- Liasing with Hospitals
- Contacting patients with test results
- Opening and locking up procedure
- Sorting of incoming post
Receptionist
The Sheridan Suite
Manchester
2005.04 - 2012.10
- Greeting guests to the building
- Organising meeting rooms
- Answering and diverting incoming calls
- Post
- Typing, filing, faxing, photocopying, E-mailing and stationary ordering
Credit Analyst
ACS Credit Services
Boothstown
1996.01 - 2004.12
- Making and receiving calls to verify information supplied on application forms
- Credit checking clients applying for store credit using the Experian System
- Using information obtained to compile a credit report on individuals, small and large businesses
Telephonist
North M/cr Hospital
Crumpsall
- Organising Staff and Patient transport between various hospitals
- Making sure Blood samples got from Hospital to Blood Bank on time
- Confirming drivers made collections to local Health Centre’s to collect samples and then bring back to Hospital
- Log all staff and patient transport onto computerized system
- 3 month temp contract
Receptionist
M.S.S
Moseley Common, Manchester
- Greeting guests to the building
- Organising meeting rooms
- Answering and diverting incoming calls
- Post
- Typing, filing, faxing & photocopying
- Stationary and stock ordering
Education
High School - English, English Literature, French, German, Chemistry, Math’s, Home Economics
Wentworth High School
Ellesmere Park, EcclesSkills
I have gained a broad knowledge and relatable skills in my role as Patient Coordinator, including but not exhaustively:-
- Greeting patients and listening to their queries
- Efficiently assessing and responding to tasks
- Prioritising requests and workload
- Communicating clearly with people at all levels and ensuring everyone is treated equally
- Working confidently on my own, but also contributing to a team and working collaboratively with colleagues
- Understanding the importance of QOF and hitting targets
- Extensive knowledge in all aspects of EMIS
Affiliations
- I enjoy spending time outdoors. A keen walker with my dog and taking short camping breaks in a variety of places in the Uk.
References
- Susie Bennett, 01942 366970, Dr Sivakumar & Dr Gude
- Karl, Vennard, 0161 703 990, MSS
Timeline
Patient Co-ordinator
Dr Sivakumar and Dr Gude
2014.05 - Current
Receptionist
Oswald Medical Practice
2012.10 - 2014.05
Receptionist
The Sheridan Suite
2005.04 - 2012.10
Credit Analyst
ACS Credit Services
1996.01 - 2004.12
Telephonist
North M/cr Hospital
Receptionist
M.S.S
High School - English, English Literature, French, German, Chemistry, Math’s, Home Economics
Wentworth High School