Mohammed Ishaq
Rochdale
Summary
A highly skilled professional demonstrating effective communication, resilience, and commercial awareness. Proven leadership and management abilities, with a strong focus on achieving organisational goals. Seeking opportunities to leverage these skills in a dynamic and growth-oriented environment.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Uber driver
Uber
Manchester
09.2022 - Current
- Responded promptly to ride requests to minimise wait times for customers.
- Kept accurate records of rides to ensure transparency and accountability.
- Provided a comfortable journey by driving smoothly and safely.
- Assisted passengers with luggage for ease of travel.
Amazon Delivery Driver
Amazon
Leyland, Lancashire
01.2020 - 06.2022
- Displayed good knowledge of local area streets and shortcuts, which aided in quick deliveries.
- Handled freight documents accurately thus ensuring correct deliveries,.
- Kept track of incoming deliveries, maintaining accurate inventory records.
- Ensured timely deliveries for increased customer satisfaction.
- Boosted customer satisfaction with timely and accurate deliveries.
Warehouse Operative
McCormicks
Rochdale
05.2018 - 01.2020
- Improved efficiency with meticulous coordination of stock and inventory control.
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
- Inspected goods upon arrival, reported any discrepancies or damages.
- Replenished shelves as needed, helped maintain adequate stock levels at all times.
- Performed general maintenance tasks around the warehouse, ensured a safe work environment.
- Packed orders for timely dispatch to customers and retail outlets.
Security Officer
Prime Security
Manchester
05.2017 - 04.2018
- Managed lost property system effectively, returning items to rightful owners promptly.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Trained new members of the security team, raising overall team performance levels.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Patrolled premises regularly, contributing to a safe work environment.
Manager
Braai Steakhouse
Rochdale
05.2013 - 04.2017
- Implemented cost reduction measures, reduced overhead expenses.
- Streamlined communication channels, enhanced internal information flow.
- Fostered a positive work environment with regular team-building activities.
- Delegated tasks efficiently to maximise productivity.
- Delivered high-quality products to increase customer satisfaction.
- Facilitated staff training, resulting in better customer service.
- Liaised with suppliers to ensure timely deliveries.
- Monitored health and safety measures for guaranteed compliance.
Call Handler
Phones4U
Bury
01.2011 - 05.2013
- Proficiently navigated difficult conversations, ensuring customer retention and loyalty.
- Assisted customers to understand complex information using simple language.
- Exceeded targets consistently without compromising on quality of service provided to clients.
- Managed high volume of calls daily for prompt service delivery.
Education
NVQ Level 2 - Electrical Installations
Hopwood Hall College
Rochdale 09.2011 - 06.2013
NVQ Level 3 - Electrical Installations
Hopwood Hall College
09.2011 - 06.2013
GCSEs - Maths, English, Science, IT
Wardle High School
Rochdale 09.2006 - 06.2011
Skills
- Full UK Drivers Licence
- Effective communication
- Resilience
- Commercial awareness
- Leadership and management
Certification
Full UK Drivers Licence
Languages
Urdu
Advanced
Punjabi
Advanced
Timeline
Uber driver
Uber
09.2022 - Current
Amazon Delivery Driver
Amazon
01.2020 - 06.2022
Warehouse Operative
McCormicks
05.2018 - 01.2020
Security Officer
Prime Security
05.2017 - 04.2018
Manager
Braai Steakhouse
05.2013 - 04.2017
NVQ Level 2 - Electrical Installations
Hopwood Hall College
09.2011 - 06.2013
NVQ Level 3 - Electrical Installations
Hopwood Hall College
09.2011 - 06.2013
Call Handler
Phones4U
01.2011 - 05.2013
GCSEs - Maths, English, Science, IT
Wardle High School
09.2006 - 06.2011
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