Malcolm Robinson
Rainhill,Merseyside
Summary
A highly adaptable and skilled professional with extensive experience in customer service, security, and health and safety.
Demonstrates excellent communication skills, both written and verbal, and possesses a comprehensive understanding of various software packages including Microsoft Office Suite, SAP ERP, SAGE 200, and multiple access control systems.
Holds a Level 4 CIEH Health and Safety in the Workplace certification and is fully trained in FAAW and AED.
Adept at managing risk assessments, CCTV monitoring, alarm systems management, and physical security.
Committed to contributing positively to the development of Safe Systems of Work/Standard Operating Procedures while remaining calm under pressure.
Career goals include advancing within the field of security management to leverage expertise in access control management and organisational skills.
Overview
21
21
years of professional experience
Work history
Security Team Leader
Sodexo UK-Unilever-Port Sunlight
Port Sunlight, United Kingdom
11.2022 - 10.2024
- Working across multiple locations on approximately 8 acres, including Research and Development.
- Core of work falls within Gatehouse control room, covering all factories
- Site is upper Tier Control of Major Accident Hazard (COMAH) site.
- Initially starting in response officer position, then quickly advanced to Team Leader 11 months later due to being able to learn quickly, and share knowledge and expertise with other team members.
- Reception, gatehouse (2 locations), access control, first aid response, incident control – COMAH, incident control – non-emergency, weighbridge duties, checking goods coming on site, checking goods going off site, enforcing site safety, and near miss reporting.
- Enhanced team performance by implementing strict and efficient security protocols.
- Streamlined communication for improved response times during emergency situations.
- Ensured safety of staff and visitors with thorough site surveillance measures.
- Conducted regular risk assessments to prevent potential security breaches.
- Coordinated security operations, resulting in safe working environment.
Security Officer
Olympic Oils Limited-Whiston
Huyton, United Kingdom
07.2022 - 12.2022
- Food manufacturing environment.
- Checking good leaving site, fuel checks, trailer checks, bag searches, vehicle searches, perimeter checks.
- Maintained order by monitoring 10 CCTV screens and reporting suspicious activities.
- Upheld strict access controls for ensuring building security.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Patrolled premises regularly, contribution to safe work environment.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
Security Officer/Weighbridge Operative
Bidvest Noonan - BYK Additives-Widnes
Widnes, United Kingdom
09.2019 - 07.2022
- Worked within gatehouse/weighbridge environment at Category C organic and non-organic chemical manufacturing plant.
- I have full autonomy over weighbridge operations and security of site.
- Security: Opening and locking up offices and labs each day, booking in/out contractors and visitors, contacting their host, checking contractor/visitor inductions, taking in mail and parcels for site and contacting those to whom it is addressed once assessed for any suspicious markings, making sure that vehicle permits and keys are issued in accordance with assignment instructions, and site alarm testing.
- Weighbridge: Management of weighbridge operations for all plant collections of finished goods and delivery of raw materials and packaging, driver inductions, issue of PPE for return before leaving site, correctly matching collection reference provided by haulier with expected collections work order, both export and import, printing off delivery paperwork and weighing vehicle out, ensuring that expected weight of goods collected matches transport planning, inputting of freight inwards and outwards onto in-house logistics system, booking in of raw materials (acid, magnesium hydroxide, sodium bisulphate), and packaging (pallets, etc.). to in-house logistics system.
- Responsibility for ensuring that all raw materials and packaging to site are correctly inputted onto financial software, which both sets site stock levels and authorises supplier payment, completion of month-end KPIs, preparing audits, and following paper trail.
- Upheld strict access controls for ensuring building security.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
Security Supervisor
Impact Security Solutions-Haydock
Haydock, United Kingdom
04.2019 - 09.2019
- Working at Regional Distribution Centre.
- Duties and responsibilities include, but are not limited to: Reception: Control of access and egress to site via pedestrian turnstiles/barriers, issue and management of keys, checking authority to access sensitive areas of site, answering both internal and external telephone calls in professional manner, use of tannoy system to announce hosts for visitors and/or contractors.
- Internal requests, issue of contractor and/or visitor passes, fire alarm/sprinkler and intruder alarm monitoring, responding effectively to activations as occur, monitoring in-house CCTV for any breach of site health and safety, and shrinkage, assisting client to reduce accidents and near misses by putting forward ideas, and maintaining clean working environment.
- Gatehouse: Booking out site-based and 3rd party HGV drivers, checking weighbridge ticket print-off/Tractor Registration/Trailer Number/Seal Number, and/or fridge temperatures match those on paperwork; high-value goods paperwork checked for authenticity.
- All anomalies were reported swiftly to transport department to correct or authorise.
- Ensuring that all supply chain drivers hand in gate pass paperwork and sign out of fire register, booking in supply chain vehicles by checking paperwork against manifest and ringing it through to goods inward, directing drivers safely and ensuring adherence to speed limit, correct PPE, booking back in site-based and/or third-party HGV drivers, issuing gate passes where applicable for backhaul loads, and/or RDC/NDC trunks.
- De-escalated conflicts in calm, composed manner to maintain peace.
- Conducted risk assessments for enhanced workplace safety.
- Improved site security by training new staff on company procedures and protocols.
- Mitigated potential threats with constant surveillance of premises.
Security Officer
GSTS Ltd - Halewood Wines and Spirits-Huyton
Huyton, United Kingdom
12.2018 - 04.2019
- Working on high-value business within gatehouse environment, controlling access and egress to traffic, contractors, and visitors.
- Use of SAP, foot patrols, staff searches, monitoring of automatic fire detection systems, and use of automatic barriers to prevent unauthorised access.
- Upheld strict access controls for ensuring building security.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Patrolled premises regularly, contributing to safe work environment.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
Security Officer
CSO Ltd - Towngate Business-Widnes
Widnes, United Kingdom
07.2018 - 12.2018
- Working within gatehouse, controlling access and egress.
- Site patrols on foot, use of CCTV.
- Upheld strict access controls for ensuring building security.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Patrolled premises regularly, contributing to safe work environment.
Security Officer
Taylor Business Park-Warrington
Warrington, United Kingdom
06.2014 - 07.2018
- Providing 24/7 security service to all tenants, and visitors of business park.
- Access and egress from gatehouse, accurately record all information in DOR book, completion of accurate incident reports, carrying out regular foot patrols, investigating any intruder alarms/breaches, operating CCTV to detect any signs of trespass or criminal activity, directing drivers and providing information on welfare facilities and First Aid, reporting all hazards which may have detrimental effect on H&S of all persons on site, and coordinating action to be taken on site in event of fire, flood, accident, or loss of power.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Patrolled premises regularly, contributing to safe work environment.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Upheld strict access controls for ensuring building security.
Security Officer
VSG Security Ltd-Warrington
Warrington, United Kingdom
01.2008 - 06.2014
- Providing 24/7 Security and Safety of store from main reception, Carrying out regular patrols of store, checking that fire exits are not obstructed, Accurately record all information in DOR book, Operating CCTV to detect criminal activity, Use of radios, Coordinating action to be taken on site in event of Fire/Flood/Accident and loss of power, Stores unlock and lock down procedure, Writing of incident reports on breaches of security or other site emergencies, Operation of security systems; CCTV and setting of alarms, Upholding site data protection policy, Reception, Answering and transferring of incoming and outgoing calls, Booking in contractors and visitors to store and conducting site-specific induction, Checking passes and where hot works are being carried out and ensure regular checks of work area are conducted, Issuing and recording keys, Conference room booking, Respond to panic alarms/fire door alarm activations, Liaise with duty manager in emergency situations, Co-ordinate site emergencies in accordance with emergency plans, Carrying weekly panic alarm testing procedures, Daily radio checks, recording and updating of site emergency contacts board, Postal checks and management, Carrying out investigations into theft/fraud and/or shrinkage, Monitor store safety systems and respond as necessary, Issue of clock cards in line with HR policies, Issue and management of NET2 access control system, New starter H&S induction, Responsibility or safety of store during operational hours using SEC CHECK guidelines when checking displays alongside other function duty managers, Handover of returned goods to external delivery company to external warehouse and ensuring same goods and quantities reach warehouse, investigating any anomalies.
Security Officer
Bodyguard Protection
Warrington, Cheshire
03.2006 - 12.2006
- Initially working in concierge role within business centre.
- Monitoring and managing access.
- Use of ELVIS electronic visitor system.
- Booking conference rooms.
- Fire procedures.
- Contacting out-of-hours contacts in cases of breaches of security.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Upheld strict access controls for ensuring building security.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Patrolled premises regularly, contributing to safe work environment.
Security Officer
NWGS
Warrington, Cheshire
01.2004 - 03.2006
- Initially starting as MSO covering approved premises, car showrooms, I settled on education facility, working within small team of security officers.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Upheld strict access controls for ensuring building security.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Patrolled premises regularly, contributing to safe work environment.
- Maintained order with effective crowd control techniques.
- Used conflict resolution skills to diffuse tense situations.
- Checked identification cards, ensuring only authorised persons gained entry.
Education
GCSEs -
Sutton High School
St Helens, St. Helens 05.1989 - 07.1989
Some College (No Degree) - CIEH L4 Health and Safety in the Workplace
N/A
Warrington 01.2010 - 03.2010
Skills
- Customer Service skills
- Quick to learn new and existing company and client software packages
- Able to work variety of shifts across both days and nights
- Full UK Drivers Licence
- Fire Marshall/Warden
- Adapts well to changing priorities/Remains calm under pressure
- Excellent communication skills, both written and verbal
- Educated to Level 4 CIEH Health and Safety in Workplace
- Full 3-day FAAW and AED trained
- Works well both autonomously and as part of team
- Contributes positively to development of Safe Systems of Work/Standard Operating Procedures
- Security
- Customer Service
- Organizational Skills
- Microsoft Word
- Stocking
- Typing
- Microsoft Excel
- Management
- Microsoft Packages
- SAP ERP
- SAGE 200
- AEOS/Data scope Access Control Systems
- NET 2 Access Control Systems
- ISYS Access Control Systems
- Various Building Management Systems to monitor Panic Alarms/Temperature Alarms/Gate-Barrier Controls
- Computerized Fire Detection and Sprinkler/Fire Suppressant Systems
- Manual and Computerized Weighbridge Systems
- Access control management
- Physical security expertise
- Risk assessment
Personal Information
- Total Experience: 22
- Highest Education Level: GCSE or equivalent
- Industry: Security & Public Safety
- Willing To Relocate: Anywhere
Custom
Yes
Affiliations
- Walking
- Cooking
- Fine cuisine
- Pool
- DIY
Timeline
Security Team Leader
Sodexo UK-Unilever-Port Sunlight
11.2022 - 10.2024
Security Officer
Olympic Oils Limited-Whiston
07.2022 - 12.2022
Security Officer/Weighbridge Operative
Bidvest Noonan - BYK Additives-Widnes
09.2019 - 07.2022
Security Supervisor
Impact Security Solutions-Haydock
04.2019 - 09.2019
Security Officer
GSTS Ltd - Halewood Wines and Spirits-Huyton
12.2018 - 04.2019
Security Officer
CSO Ltd - Towngate Business-Widnes
07.2018 - 12.2018
Security Officer
Taylor Business Park-Warrington
06.2014 - 07.2018
Some College (No Degree) - CIEH L4 Health and Safety in the Workplace
N/A
01.2010 - 03.2010
Security Officer
VSG Security Ltd-Warrington
01.2008 - 06.2014
Security Officer
Bodyguard Protection
03.2006 - 12.2006
Security Officer
NWGS
01.2004 - 03.2006
GCSEs -
Sutton High School
05.1989 - 07.1989
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