Mohammed Daji
Dewsbury
Summary
Adaptable and driven, bringing exceptional communication and relationship-building skills to connect with customers. Proven ability in problem-solving alongside talent for understanding customer needs. Transferrable skills include; customer service, project management and negotiation. Overall ability to exceed targets and contribute towards the company.
Overview
6
6
years of professional experience
Work History
Recruitment consultant
Skills Alliance
Leeds
10.2024 - Current
Conducting teams meetings with director to C-suite level employers discussing job openings and candidate CVs. Generating leads resulting in revenue for the company.
- Ensured timely closure of open positions by proactively coordinating between clients and candidates throughout the recruitment process.
- Conducted pre-interview screening calls to assess candidate suitability and interest.
- Assisted in negotiating employment terms between successful candidates and clients, ensuring a win-win situation.
Training coordinator
PureGym
Leeds
09.2021 - 09.2022
- Encouraged a positive learning environment, resulting in high staff morale.
- Improved staff competency through delivery of comprehensive training programmes.
- Delivered presentations on company values and goals
- Delivered group and 1-1 training sessions on customer service and CRM systems
Customer advisor
Puregym
Leeds
07.2019 - 09.2021
- Improved customer satisfaction by promptly addressing and resolving complaints.
- Handling call, Email and social media enquiries while exceeding company targets.
- Assisted customers in navigating company website, improving online experience.
Education
Master of Arts - Architecture
Leeds Beckett University
Leeds 09/2022 - 07/2024
Bachelor of Arts - Architecture
Leeds Beckett University
Leeds 09/2018 - 07/2021
A-Levels - Art, Design Technology, Psychology
Woodkirk academy
Leeds 09/2016 - 06/2018
GCSEs - Maths, English, Science
Upper Batley High School
Batley, Kirklees 09/2012 - 07/2016
Skills
- Target-Driven approach
- Bespoke service delivery
- Architecture knowledge
- Computer literacy (autocad and design software)
- Design innovation
- Strong verbal communication and presentation ability
References
References available upon request.
Timeline
Recruitment consultant
Skills Alliance
10.2024 - Current
Training coordinator
PureGym
09.2021 - 09.2022
Customer advisor
Puregym
07.2019 - 09.2021
Master of Arts - Architecture
Leeds Beckett University
09/2022 - 07/2024
Bachelor of Arts - Architecture
Leeds Beckett University
09/2018 - 07/2021
A-Levels - Art, Design Technology, Psychology
Woodkirk academy
09/2016 - 06/2018
GCSEs - Maths, English, Science
Upper Batley High School
09/2012 - 07/2016
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