MOHAMMED AMJADKHAN
Stratford
Summary
Experienced and dedicated professional with a passion for the food and beverage industry. Proven track record of delivering exceptional customer service, optimizing operational efficiency, and ensuring top-notch quality standards. Skilled in team leadership, inventory management, and creating memorable dining experiences. Ready to contribute expertise and enthusiasm to a dynamic restaurant environment.
Overview
4
4
years of professional experience
Work History
Waiter / FOH Team Member
Masala Zone
06.2022 - 10.2023
- Greeted and seated guests promptly, offering menus and explaining specials.
- Took accurate food and beverage orders, accommodating dietary preferences.
- Efficiently delivered orders, ensuring high customer satisfaction.
- Anticipated guest needs, providing attentive service throughout their dining experience.
- Processed payments and handled cash transactions accurately.
- Collaborated with kitchen staff for timely order delivery and smooth workflow.
- Maintained cleanliness and organization of dining areas, including table setup and clearing.
- Upheld restaurant policies for quality, service, and safety standards.
- Provided knowledgeable assistance to guests regarding menu items, ingredients, and wine pairings.
- Demonstrated strong communication and teamwork skills in a fast-paced environment..
Team Member/Till Operator
Hungry Cow
10.2022 - 01.2023
- Exceptional customer service skills demonstrated through positive interactions with customers and colleagues.
- Proficient in multitasking and maintaining composure in a fast-paced environment.
- Strong communication skills, effectively conveying information to team members and customers.
- Detail-oriented with a keen eye for cleanliness and sanitation standards.
- Basic math skills utilized for handling transactions and managing cash register.
- Flexibility to work various shifts including evenings, weekends, and holidays.
Education Consultant
Admission Cell India
01.2020 - 01.2022
- Provided expert guidance to students and parents on educational pathways, career options, and university admissions processes.
- Conducted comprehensive assessments of students' academic backgrounds, interests, and goals for personalized counseling.
- Developed and implemented strategic plans for academic improvement, standardized test prep, and extracurricular enrichment.
- Established and maintained strong relationships with educational institutions for seamless student transitions.
- Organized and led workshops, seminars, and informational sessions on various educational topics.
- Stayed current on education trends, updating counseling techniques and resources.
- Collaborated with colleagues to optimize counseling services and ensure holistic support for clients.
Education
MSc International Project Management -
Northumbria University
London, United Kingdom05.2023
BTech -
Civil Engineering
Thanjavur, India02.2020
Skills
- Food safety and hygiene
- Stock handling
- Sales expertise
- Inventory Management
- Team Collaboration
- Complex Problem-Solving
- Electronic till and ordering systems
- Allergy awareness
- Team Leadership
- Staff Training
- FOH procedures
- Hospitality service expertise
Languages
Malayalam
Native language
English
Advanced
C1
Hindi
Upper intermediate
B2
Tamil
Advanced
C1
Arabic
Intermediate
B1
Timeline
Team Member/Till Operator
Hungry Cow
10.2022 - 01.2023
Waiter / FOH Team Member
Masala Zone
06.2022 - 10.2023
Education Consultant
Admission Cell India
01.2020 - 01.2022
MSc International Project Management -
Northumbria University
BTech -
Civil Engineering
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