Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
Generic

Mohammad Islam

London,England

Summary

Dynamic customer service professional and dedicated tutor, skilled in creating engaging experiences, driving customer satisfaction, and enhancing student learning outcomes. Proven ability to manage high-pressure situations with composure and efficiency. Passionate about building meaningful relationships, solving real-world problems, and continuously growing both personally and professionally.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Tutor

KTBM
London
09.2024 - 08.2025
  • Designed and delivered personalised lessons, enhancing student understanding in core subjects.
  • Simplified abstract concepts, resulting in improved academic confidence among students.
  • Received consistent positive feedback from parents for professionalism and effectiveness.

Tax Job Simulation

KPMG U.S. Career Catalyst
08.2025 - 08.2025
  • Conducted comprehensive research and formulated tax recommendations for client project.
  • Applied IRAC approach to draft professional memorandum, enhancing argument structuring.
  • Developed advanced Excel skills through data modelling and cleaning processes.
  • Strengthened analytical and problem-solving abilities within practical client-focused contexts.

Front of House Worker

QC FLAVAS
London
07.2024 - 08.2024
  • Greeted and served over 100 customers daily, maintaining a 95% satisfaction rate in feedback.
  • Resolved order and service issues swiftly, ensuring smooth daily operations and happy diners.
  • Contributed to a welcoming environment that increased walk-in retention during busy summer periods.

The Switch
11.2022 - 12.2022
  • Company Overview: Virtual Work Experience
  • Collaborated in a team to develop a business proposal for a sustainable fashion startup.
  • Received commendation from mentors for the project's innovation and practical design.
  • Gained insights into marketing, finance, and entrepreneurship through mentor-led sessions.
  • Virtual Work Experience

Education

A-Levels - Economics, Religious Studies, Core Maths, EPQ

Lawswap Sixth Form
Camden, London
09.2024 - 08.2025

GCSE - Economics, Mathematics

London East Academy
Tower Hamlets, London
09.2019 - 06.2024

Skills

  • Analytical Thinking & Problem Solving – demonstrated through applying the IRAC framework to evaluate complex tax scenarios and form evidence-based conclusions
  • Financial & Tax Research – experience conducting structured research on tax legislation and applying findings to client-focused recommendations
  • Data Analysis & Excel Modelling – proficient in data cleaning, modelling, and interpreting financial datasets to support business decisions
  • Attention to Detail – developed through ensuring accuracy in financial calculations and structured memoranda
  • Written & Verbal Communication – strengthened by drafting professional client memoranda and presenting findings clearly and logically
  • Time Management & Organisation – balancing multiple projects and deadlines across virtual work experiences and A-level studies
  • Teamwork & Collaboration – gained from group simulations and school projects, working effectively to achieve shared objectives
  • Adaptability & Continuous Learning – proactive in completing online work experiences (KPMG, etc) to gain industry insight and practical skills

Languages

Fluent in English

Custom

  • Economics podcasts
  • Youth mentorship
  • Community volunteering

Timeline

Tax Job Simulation

KPMG U.S. Career Catalyst
08.2025 - 08.2025

Tutor

KTBM
09.2024 - 08.2025

A-Levels - Economics, Religious Studies, Core Maths, EPQ

Lawswap Sixth Form
09.2024 - 08.2025

Front of House Worker

QC FLAVAS
07.2024 - 08.2024

The Switch
11.2022 - 12.2022

GCSE - Economics, Mathematics

London East Academy
09.2019 - 06.2024

Similar Profiles

Create profile
Mohammad Islam