Mohamed Koroma
Northampton,Northamptonshire
Summary
Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use. Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work history
Shop assistant
Deffie Enterprises
Free Town, Sierra Leone, Western Area
02.2009 - 07.2024
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Updated product labelling and pricing to reflect discounts and offers.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Fostered positive relationships with customers to enhance loyalty and retention.
Education
Seventh Day Adventist Secondary School Yele Town
Sierra Leone 09.2000 - 07.2004
Skills
- Product knowledge
- Customer Service
- Retail loss prevention
- Cash handling accuracy
- Refund and exchange processing
- Customer retention tactics
- Excellent communication skills
- Flexible
- Energetic self-starter
- Loss prevention
- Attention to Detail
- Cleaning
- Conflict Resolution
- Customer-focused
- Communication skills
Affiliations
- Cycling and Reading
References
References available upon request.
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Shop assistant
Deffie Enterprises
02.2009 - 07.2024
Seventh Day Adventist Secondary School Yele Town
09.2000 - 07.2004
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