Mohamed Elsaeim
Leeds,West Yorkshire
Summary
Motivated professional with a strong commitment to delivering exceptional customer service. Proven ability to thrive in both team environments and independent settings, consistently achieving optimal results. Bilingual in Arabic and English, with extensive experience in cross-cultural communication gained from working in diverse international settings. Efficient and dedicated, prioritizing customer needs while completing tasks promptly and effectively.
Overview
6
6
years of professional experience
Work History
Warehouse Operative
Torque
wakefield, west yorkshire
04.2021 - 10.2021
- Assisted in picking and packing of customer orders.
- Supported printing of invoices and checking stock availability.
- Communicated with customers about sold-out items and processed refunds.
- Ensured next day deliveries were picked and packed prior to standard deliveries.
- Utilised advanced software tools to monitor stock levels and promptly replace any missing items.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
- Collaborated with team members to streamline warehouse operations and increase efficiency.
Pharmacist
Tesco Pharmacy and Medicare Chemist
10.2019 - 10.2019
- Sorted incoming medicines efficiently to maintain accurate inventory.
- Labelled pharmaceutical products to support dispensing accuracy.
- Assisted pharmacy team with daily operational tasks.
- Completed training modules covering essential pharmacist responsibilities.
- Built positive rapport with colleagues to enhance workplace collaboration.
- Adapted swiftly to new pharmacy systems for effective workflow.
- Handled medicines responsibly, ensuring compliance with safety standards.
- Undertook multiple pharmacy placements to develop practical skills and system familiarity.
Customer Assistant
Tamimi Supermarket
06.2016 - 08.2017
- Operated tills to process customer transactions efficiently.
- Restocked shelves to ensure product availability for shoppers.
- Cleaned store environment to uphold high standards of cleanliness and hygiene.
Library Assistant
King Saud International School
01.2016 - 05.2016
- Maintained accurate records of borrowed books and items.
- Organised bookshelves to ensure easy access for library users.
- Assisted with Microsoft Office applications including Excel, PowerPoint, and Word
- Set up library spaces for local events, meetings and clubs.
- Monitored library premises to maintain a safe and welcoming environment for all visitors.
- Developed strong organisational skills through systematic record-keeping and maintaining an organised environment.
- Learned quickly about library organisation systems and book storage methods.
- Enhanced communication and listening abilities by assisting students in locating resources within the library.
Education
International Foundation Science Year - Pharmacy
University of Huddersfield
Huddersfield2019
secondary education – Baccalaureate -
King Saud International High School
Riyadh2017
Skills
- Stock management
- Customer communication
- Order fulfillment
- Team collaboration
- Time management
- Employee training
Languages
English
Proficient
C2
Arabic
Proficient
C2
Interests
- Playing and volunteering in a volleyball club in leeds
- Working out in the gym
- going to gigs and concerts
- Participate in other sports occassionaly, such as basketball and football
Timeline
Warehouse Operative
Torque
04.2021 - 10.2021
Pharmacist
Tesco Pharmacy and Medicare Chemist
10.2019 - 10.2019
Customer Assistant
Tamimi Supermarket
06.2016 - 08.2017
Library Assistant
King Saud International School
01.2016 - 05.2016
International Foundation Science Year - Pharmacy
University of Huddersfield
secondary education – Baccalaureate -
King Saud International High School