Mohamed Ali Mohamed
Watford
Summary
Reliable delivery professional with a strong background in postal work, home delivery, and medical courier services. Handles route planning, vehicle checks, safe loading, real-time delivery updates, and customer queries while maintaining high standards for punctual, secure deliveries and health and safety compliance.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Postman
Royal Mail
11.2025 - Current
- Plan, navigate and complete postal delivery routes in all weather conditions
- Operate handheld PDAs to log status of deliveries in real time and capture signature
- Sorted mail and parcels to ensure timely preparation for delivery routes
- Checked and verified items, ensuring secure handling of confidential and special deliveries
- Ensured customer satisfaction by providing friendly and efficient service during interactions.
- Adhere to company health and safety, manual handling and road safety regulations
Home Delivery Driver
Tesco
10.2025 - Current
- Adhered to delivery schedule to ensure timely order arrival
- Delivered exceptional customer service to enhance customer satisfaction
- Handled queries and managed substitutions to maintain order accuracy
- Loading the van with customer orders
- Using the handheld PDA to update status
- Conducting pre and post shift vehicle checks
- Complied with health and safety regulations during operations
Self Employed Courier
06.2024 - 11.2025
- Delivering packages (small and large) from one location to another in a timely manner
- Same day, next day and 60-minute deliveries
- Delivering within London and UK
Ambulance Care Assistant/Medical Courier/Operations Manager
Oak Tree Reliance Ltd
06.2015 - 06.2024
- Monitored patient wellbeing and provided life-saving care as required.
- Assisted vulnerable patients, including wheelchair users, during transfers between hospital departments and their homes
- Making sure patients are safe and comfortable during the journey and arrive on time for their appointments.
- Maintain daily vehicle records, vehicle mileage and upkeep of the vehicle, reporting any defects immediately.
- Coordinated maintenance and scheduling for a fleet of 40+ vehicles to support daily operations of vehicles
- Managed team of up to 50 staff members, ensuring smooth operations and high service standards
- Delivered packages to various hospitals and businesses across the UK included delivering to hospitals and businesses all over the UK.
Store Manager
Pizza Hut T/A ACCA Ltd
01.2010 - 06.2015
- Exceeding sales targets
- Managed team of 25+, fostering collaboration and engagement
- Recruited and trained new staff to support operational needs
- Performed cash administration and banking tasks, ensuring accurate financial reporting
- Inventory, controlling stock levels
Forklift Driver, picker/packer
Pertemps Employment Agency (Kuehne + Nagel)
04.2009 - 01.2010
- Operated counterbalance forklift to ensure safe transport of goods within warehouse
- Performed loading/unloading tasks to ensure efficient transport of materials
- Coordinated goods in/out procedures to enhance logistics operations
- Conducted order picking activities to fulfil customer requests accurately
- Managed stock levels to maintain product availability for sales
Forklift Driver, picker/packer
Task Force Agency (Office Depot Warehouse)
05.2007 - 04.2009
- Picked, processed and marshalled large orders for timely dispatch.
- Certified to operate powered pallet trucks and low-level order pickers, contributing to effective order fulfilment.
- Certified to operate reach trucks, ensuring safe and efficient warehouse operations.
- Earned B-Level truck licence for operating larger vehicles safely.
Shift Manager progressing to Store Manager
SME Foods, Pizza Hut UK
09.1997 - 01.2007
Education
Westminster College
01-2000
City & Islington College
01-1998
White Hart Lane School
01-1997
Skills
- Route planning
- GPS navigation
- Vehicle checks
- Vehicle upkeep
- Road law knowledge
- Order preparation
- Parcel sorting
- Multi-Drop delivery experience
- Time management
- Customer service
- Problem solving
- Conflict resolution
- Self-motivation
- Communication
- Punctuality and reliability
- Manual handling
Certification
- First Aid at Work Level 3
- First Responder in Emergency Care Level 3
- Manual Handling Level 2
- Moving and Assisting of People Level 2
- Safeguarding Vulnerable Adults and Children
- Health & Safety
- Infection Control Advanced
- Dementia Awareness
- Equality & Diversity
- GDPR Awareness
- Information Governance
- Customer Service Awareness
- Lone Working
- Moving & Handling
- COSHH
- Conflict Management
Qualifications
- Advanced IT PASS
- Intermediate IT PASS
- P.E. A
- English B
- Geography B
- Science B
- Double Science C
Timeline
Postman
Royal Mail
11.2025 - Current
Home Delivery Driver
Tesco
10.2025 - Current
Self Employed Courier
06.2024 - 11.2025
Ambulance Care Assistant/Medical Courier/Operations Manager
Oak Tree Reliance Ltd
06.2015 - 06.2024
Store Manager
Pizza Hut T/A ACCA Ltd
01.2010 - 06.2015
Forklift Driver, picker/packer
Pertemps Employment Agency (Kuehne + Nagel)
04.2009 - 01.2010
Forklift Driver, picker/packer
Task Force Agency (Office Depot Warehouse)
05.2007 - 04.2009
Shift Manager progressing to Store Manager
SME Foods, Pizza Hut UK
09.1997 - 01.2007
Westminster College
City & Islington College
White Hart Lane School