Summary
Overview
Work history
Education
Skills
Timeline
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Moazam Ali

Nottingham ,Nottinghamshire

Summary

Experienced professional with focus on customer service and team leadership. Capable of enhancing customer satisfaction and streamlining processes through strong communication and problem-solving skills. Skilled in team supervision, conflict resolution, and implementing service improvement strategies.

Overview

1
1
year of professional experience

Work history

Customer service supervisor

Buraq Foods Limited
Nottingham , Nottinghamshire
04.2024 - Current
  • Ensured smooth day-to-day operations in a fast-paced customer service environment.
  • Enhanced customer service delivery by providing training to new staff members.
  • Prepared detailed reports on team performance, identifying areas for improvement.

Security door supervisor

Private limited
Nottingham , Nottinghamshire
01.2024 - 04.2024
  • Monitored fire exits and alarm systems to guarantee readiness in case of emergencies.
  • Checked bags at entrance for contraband items.
  • Participated in staff training sessions for continuous professional development.
  • Managed queues efficiently during peak hours.
  • Provided excellent customer service, resolved disputes calmly and professionally.

Education

A-Levels -

Punjab Group of Colleges
Vehari

Skills

  • Customer focus
  • Communication mastery
  • Customer flow controlling
  • Quality Control
  • Public speaking
  • Patience maintenance
  • SIA licence holder
  • Physical Fitness
  • Health and Safety
  • Emergency Response
  • Behaviour observation
  • Confident
  • Deep cleaning
  • Identification checks

Timeline

Customer service supervisor

Buraq Foods Limited
04.2024 - Current

Security door supervisor

Private limited
01.2024 - 04.2024

A-Levels -

Punjab Group of Colleges

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Moazam Ali