Missy Balogun
Dartford,Kent
Summary
Dedicated Customer Assistant focused on delivering outstanding customer service and fostering a welcoming atmosphere. Skilled in efficiently processing transactions and enhancing customer satisfaction through effective visual merchandising and tailored support. Committed to driving positive customer experiences and contributing to overall service success.
Overview
1
1
year of professional experience
Work history
Customer assistant
Primark
Dartford, Kent
2026.01 - 2026.04
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Improved customer relations by promptly addressing queries and concerns.
- Collaborated efficiently with team members to maintain smooth store operations.
- Cross-sold related products at point of purchase boosting overall sales volumes.
- Worked well under pressure and managed checkout queue efficiently during peak hours for smooth throughput.
Cashier
Island Pharmacy
West Mersea, Essex
2024.11 - 2025.08
- Resolved customer complaints to maintain shop reputation and enhance customer satisfaction.
- Constant attentiveness, checking customer IDs when selling age-restricted items in line with policy.
- Trained 2 new cashiers on store policies and procedures to maintain standards.
- Package customer items carefully, ensuring drug safety and customer protection.
- Restocked shelves during downtime to maximise product availability for customers.
- Completed extra shifts to support business needs and ensure adequate staffing.
Education
A-Levels - Medicine
Dartford Grammar School for Girls (Sixth Form)
Dartford 09/2025 -
GCSEs -
The Rochester Grammar School for Girls
Medway 09/2020 - 05/2025
Skills
-
Customer service
-
Telephonic communication
-
Technological literacy
-
Sales persuasion
-
Communication excellence
-
Behavioural observation
-
Patience and tolerance
-
Strong work ethic
Timeline
Customer assistant
Primark
2026.01 - 2026.04
Cashier
Island Pharmacy
2024.11 - 2025.08
GCSEs -
The Rochester Grammar School for Girls
09/2020 - 05/2025
A-Levels - Medicine
Dartford Grammar School for Girls (Sixth Form)
09/2025 -