Miruthulan Manivannan
25 Hagley Road,West Midlands
Summary
Motivated and ambitious individual with developed business acumen and broad experience across Real estate, Retail, operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse personalities. Offering strong delegation and pragmatic approach to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills.
Organized expertise in Real- estate with extensive knowledge of Buy to let property investments and mortgage coordination. Successful at closing deals with accuracy and speed in line with solicitors. Self-Trained through the use of trial and error thus obtaining expertise in property markets/locations.
Overview
8
8
years of professional experience
Work history
Prison officer
Ministry of Justice
Birmingham
06.2023 - Current
- Provided counselling for prisoners to encourage rehabilitation.
- Responded effectively to emergencies by utilising established protocols.
- Conducted security checks, enhancing overall prison security.
- Managed conflict situations between prisoners, promoting a harmonious environment.
- Recognised signs of bullying and blackmail, taking immediate action to prevent escalation.
- Diligently supervised prisoners throughout shifts including during meal times, instructing cleaners to clean the premises and making sure the Wing has enough supplies for all the prisoners
- Actively Managed all meal orders and made sure the numbers of meals match the quantity of orders and instructing canteen workers to manage the canteen during lunch and dinner times.
Retail Manager
DrinkBusters
Birmingham
03.2020 - 05.2023
- Motivated and led team members to consistently exceed store sales targets by £13K-£15K on a week-to-week basis.
- Trained 10+ staff members throughout the years, leading by example through a mix of inspiration and Pragmatism to achieve the sales targets.
- Ordering new stock with various B2B suppliers on a monthly basis based on supply and demand, and evolving customer trends simultaneously adapting to seasonal trends.
- Resolved complex disputes and handled product returns with professionalism as customer service is core to the organisations.
- Developed team's product knowledge, resulting in increased store sales.
- Kept staff records regarding holidays, absences and discipline.
- Inspired team to represent brand with enthusiasm by maintaining high standards.
- Performed various store operations including opening and closing procedures, product display management and budget control.
Warehouse Problem solver
Amazon
Rugby, Warwickshire
02.2018 - 02.2020
- Reported issues and damages to Leadership to ensure swift problem -solving resolutions.
- Was elected as Process guide within 2 months of working in warehouse due to personal leadership and delegation skills with people and knowledge with IT/Process.
- Completely trained on all roles necessary within packing department to focus on being team player within workplace rather than excessive self-interest.
- Performed all duties safely and efficiently, in line with safety rules for best working practices.
- Accurately and efficiently packed and slammed products, consisting dwell and critical pull-time targets.
- Defined problem to identify, prioritise and select alternatives.
Education
Master of Science - Enterprise Management
University of Birmingham
Birmingham05.2021
Bachelor of Arts - Business enterprise
University of Birmingham
Birmingham09.2019
NVQ Level 5 - Award in Management and Leadership
Chartered Management Institute
Birmingham08.2019
Skills
- Inventory control
- Stock management
- Staff mentorship and training
- Supplier relations
- Motivational team leadership
- Delegation and customer service
- Pragmatic in in line with health and safety
- Order processing
Timeline
Prison officer
Ministry of Justice
06.2023 - Current
Retail Manager
DrinkBusters
03.2020 - 05.2023
Warehouse Problem solver
Amazon
02.2018 - 02.2020
Master of Science - Enterprise Management
University of Birmingham
Bachelor of Arts - Business enterprise
University of Birmingham
NVQ Level 5 - Award in Management and Leadership
Chartered Management Institute
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