Martin Lukas
West Molesey,Surrey
Summary
Retail supervisor with 12 years of experience in fast-paced supermarket environments. Proven track record in team management, product merchandising, and enhancing customer relations. Committed to driving sales growth and improving customer satisfaction.
Respected Prison Officer with 7years of experience and exceptional communication and teamwork abilities offers experience in wing management. Resilient, patient and proactive for responsive staff and offender support. Calm under pressure to maintain safe, secure environments.
Overview
19
19
years of professional experience
Work history
Prison officer
His Majesty Prison service
Feltham, Surrey
01.2018 - 08.2025
- Cooperated with multi-disciplinary team members, contributing to effective management strategies.
- Reported any suspicious behaviour to superiors promptly, aiding in threat mitigation.
- Ensured prisoner safety with regular cell checks.
- Assisted in preparation of parole reports for successful offender transition planning.
Team Leader
Tesco Plc
West Molesey, Surrey
03.2006 - 03.2017
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Increased team cohesion by implementing regular feedback sessions.
- Improved customer satisfaction through close collaboration with the team.
- Reduced staff turnover with an effective motivation strategy.
- Fostered a high-performing environment to drive productivity and quality.
- Monitored daily operations whilst reducing operational cost significantly.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Supervised a team of 20+ staff, ensuring effective task allocation and performance monitoring.
Education
Foundation Degree in Youth Justice - Youth Justice
University of Suffolk
Ipswich 01.2022 - 04.2022
Level 3 Diploma - Management and Care of Individuals in the Custodial Environment
SFJ Awards
Suffolk 06.2023 - 06.2023
Skills
- Customer service software
- Sales achievement
- Staff scheduling
- Profit maximization
- POS systems
- Store layout management
- Retail analytics
- Product display
- Stock control software
- Training and development
- Goal orientation
- Rota management
- Inventory management
- Operational efficiency
- Task delegation
- Employee mentoring
Languages
English
Fluent
Czech
Native
Slovak
Fluent
Polish
Advanced
Accomplishments
Level 3 Food and Hygiene Certificate (May 2008)
Advanced First Aid (June 2010)
Affiliations
- New technologies , football , family fun , poker
Timeline
Level 3 Diploma - Management and Care of Individuals in the Custodial Environment
SFJ Awards
06.2023 - 06.2023
Foundation Degree in Youth Justice - Youth Justice
University of Suffolk
01.2022 - 04.2022
Prison officer
His Majesty Prison service
01.2018 - 08.2025
Team Leader
Tesco Plc
03.2006 - 03.2017
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