Miroslav Majoros
Leeds
Summary
With extensive experience in hospitality and retail, I excel in delivering excellent customer services, problem solving and working efficiently in fast paced environments. I’m skilled at building rapport with customers, managing teams and ensuring smooth operations under pressure. Passionate about creating positive experiences, I'm now looking to apply my skills in a new, dynamic role.
Overview
5
5
years of professional experience
Work history
Waiter
Lost & Found
Leeds
2025.11 - Current
- Explained dish components clearly to inform customers' decisions.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Liaised with kitchen staff for prompt order delivery to customers.
- Accommodated special dietary requests, enhancing customer dining experience.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
waiter
Hyatt Place Leeds
Leeds
2025.02 - 2025.11
- Organised catering services for private functions ensuring bespoke menu design.
- Ensured compliance with licensing laws, health regulations, and safety legislation within the premises.
- Collaborated closely with the kitchen team to maintain consistency in food presentation.
- Supervised staff to ensure adherence to quality standards, health regulations, and safety protocols.
- Increased sales by introducing innovative marketing strategies.
Receptionist/Night porter/ Waiter
Malmaison Leeds
Leeds
2022.12 - 2025.02
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Handled keys securely; helped maintain orderliness in all processes.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
Public area cleaner
Hilton Leeds City
leeds, England
2022.09 - 2022.12
- Adapt quickly to changing demands while consistently meeting high standards.
- Maintain inventory of cleaning supplies to ensure readiness for tasks.
- Deliver cleanliness to enhance visitor experience.
- Followed company's hygiene standards rigorously, guaranteeing pristine public areas.
Shop Floor Assistant
B&M
Leeds, Leeds
2022.02 - 2022.09
- Assisted in stock control to maintain adequate store inventory.
- Managed till operations efficiently with minimal errors.
- Organised product displays attractively, enhancing store aesthetics.
- Conducted regular price checks to ensure accuracy at point-of-sale.
- Handled customer queries promptly for increased satisfaction levels.
- Improved store layout based on customer behaviour and preferences.
Receptionist
Clayton Hotel
Leeds
2021.07 - 2021.12
- Utilised multi-line telephone system to manage incoming calls effectively.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Maintained an organised reception area for a professional business environment.
- Admitted guests into buildings to control site access.
Education
Creative media level 2 - Digital And Visual Audio
Leeds City College
Leeds 9 2019 - 9 2020
GCSE - Maths, English and combined science
Leeds City College
Leeds 9 2017 - 6 2019
Skills
- Communication skills
- Teamwork and collaboration
- Time management
- Multitasking
- Problem solving
- Cash handling practise
- Familiar with booking systems
References
References available upon request.
Timeline
Waiter
Lost & Found
2025.11 - Current
waiter
Hyatt Place Leeds
2025.02 - 2025.11
Receptionist/Night porter/ Waiter
Malmaison Leeds
2022.12 - 2025.02
Public area cleaner
Hilton Leeds City
2022.09 - 2022.12
Shop Floor Assistant
B&M
2022.02 - 2022.09
Receptionist
Clayton Hotel
2021.07 - 2021.12
Creative media level 2 - Digital And Visual Audio
Leeds City College
9 2019 - 9 2020
GCSE - Maths, English and combined science
Leeds City College
9 2017 - 6 2019