Minodora Sorina Mihaila
Northampton,Northamptonshire
Summary
I'm a proactive and driven logistics professional with over 5 years experience in warehouse operations, team management, and logistics coordination. I am eager to apply my expertise and contribute to a forward-thinking organisation that values continuous improvement and operational excellence.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
First line manager
DHL Supply Chain
Milton Keynes
10.2025 - Current
- Promoted from Team Leader to First Line Manager after just six weeks in recognition of strong leadership, operational understanding, and consistent high performance.
- Lead and coordinate daily warehouse operations (inbound, outbound and replenishment), ensuring efficient workflows, accurate output, and smooth end‑to‑end processes.
- Supervise, coach, and support team members to maintain high performance, engagement, and accountability through daily performance dialogues and briefs, monthly 121 meetings, process confirmation checks and refresher trainings.
- Maintain rigorous safety standards and ensure full compliance with all workplace regulations, fostering a safe and well‑organised environment.
- Monitor operational KPIs, analyse performance trends, and drive continuous improvement initiatives to enhance productivity and service levels.
- Led several continuous improvement projects, including the redesign and optimisation of pick‑face layouts to improve picking and replenishment efficiency, optimise product placement based on fast‑ and slow‑moving SKUs and align physical layout with system‑generated pick paths for smoother operational flow.
- Build and maintain a collaborative team culture focused on communication, teamwork, and shared goals.
Logistics Coordinator
Mitsubishi Electric
01.2023 - 10.2025
- Oversaw over 350 outbound deliveries daily (rising to 500+), across two busy warehouse sites.
- Used internal systems to manage logistics flows and handle customer returns.
- Worked closely with LSPs and internal departments to resolve delivery issues promptly.
- Produced daily KPI reports and investigated performance concerns.
- Identified and delivered continuous improvement initiatives across logistics processes.
- Promoted a strong culture of service, quality, and collaboration.
- Contributed to several sustainability projects, and separately devised and led a data-driven internal project built on my own initiative; recognised by senior leadership for enhancing operational efficiency, improving accuracy, and significantly reducing time spent on key processes.
Head of Returns & Rework Department
Woodmansterne Publications Ltd
05.2022 - 01.2023
- Managed a team of 20, improving performance by 70% within three months.
- Led departmental planning, including rota management, staffing, and floor operations.
- Investigated operational inefficiencies and implemented long-term corrective actions.
- Handled departmental budgeting and performance reviews.
Logistics Administrator
Radley & Co
03.2021 - 05.2022
- Managed international shipping and customs documentation.
- Ensured timely dispatch and accurate records of shipments and suppliers.
- Supported warehouse stock control, inventory counts, and PO reconciliation.
- Negotiated improved shipping rates, achieving a 30% cost saving on B2B deliveries.
- Coordinated with internal departments to improve logistics planning.
Warehouse Supervisor
Tesco
02.2020 - 03.2021
- Supervised daily picking operations and ensured team output met performance targets.
- Trained new staff and oversaw shift transitions.
- Planned rotas in collaboration with shift management and approved overtime when required.
- Carried out stock inspections, reported damaged goods, and ensured compliance with H&S regulations.
- Resolved personnel problems, complaints, and formal grievances when possible and referred them to higher-level supervisors for resolution.
Education
BA (Hons) - Business Management (Leadership Practice)
The Open University
Milton Keynes 09.2020 - 06.2023
Skills
- Staff training and performance management
- KPI monitoring
- Strategic workflow planning
- Inventory control and documentation
- Health & Safety compliance
- Warehouse and transportation operations
- ERP systems proficiency
- Cost reduction strategies
- Project assignments
- Invoicing and shipping documentation
- MS office suite proficiency
Certification
- MHE awareness for managers
- Drug and alcohol testing course
- First Aid
- Fire Marshal
Timeline
First line manager
DHL Supply Chain
10.2025 - Current
Logistics Coordinator
Mitsubishi Electric
01.2023 - 10.2025
Head of Returns & Rework Department
Woodmansterne Publications Ltd
05.2022 - 01.2023
Logistics Administrator
Radley & Co
03.2021 - 05.2022
BA (Hons) - Business Management (Leadership Practice)
The Open University
09.2020 - 06.2023
Warehouse Supervisor
Tesco
02.2020 - 03.2021