Andreea Carmen Crisan
Northampton,Northamptonshire
Summary
Experienced professional with a strong background in staff supervision, training and development, and performance management. Demonstrates expertise in staff scheduling, coaching, and constructive feedback to drive team growth and operational efficiency. Proficient in health and safety oversight, problem solving, process improvement, and decision-making.
Overview
13
13
years of professional experience
Work history
First line manager
Cygnia Logistics Wincanton
Northampton, Northamptonshire
2018.08 - 2026.05
- Led and oversaw all shift activities, including planning and managing activities to the highest performance, quality, health and safety standards.
- Monitored staff and equipment efficiency, regularly seeking and implementing improvement opportunities to increase team efficiency and moral.
- Successfully developing and improving daily work plans for the operation.
- Prepared KPI's shift reports and measuring team performance against different targets.
- Positively reinforced successful shift performance, providing clear, specific, timely and respectful coaching to the staff.
- Conducting advanced tasks including incident analysis, training activities and operations procedures to optimize workflow.
- Reviewing and assessing ongoing operations, creating projects for continuous process improvement.
- Provided instruction, coaching and motivation to all employees during the shift.
- Created positive employee relationships through effective communication, training, and career development coaching.
- Identified problems and proposed solutions to the management team with plans, data and facts presented.
- Communicated and coordinated with multiple departments, including E-commerce and production departments to achieve and complete daily targets.
- Interviewed, hired and trained employees on new procedures and requirements.
- Conducting formal meetings to ensure consistent communication and continued team motivation.
- Guided and coached staff to achieve individual growth.
- Improved workplace safety with regular equipment checks and maintenance.
- Resolved customer complaints, resulting in increased satisfaction levels.
- Encouraged open feedback, fostering an environment of mutual respect and growth.
- Delegated tasks effectively, ensuring smooth workflow and high-quality output.
- Communicated regularly with upper management regarding team progress and challenges.
E-Commerce Team Leader
Cygnia Logistics LTD
Northampton, Northamptonshire
2016.07 - 2018.08
- Successfully developing and improving daily work plans for the operation.
- Prepared KPI's shift reports and measuring team performance against different targets.
- Monitored staff and equipment efficiency, regularly seeking and implementing improvement opportunities to increase team efficiency and moral.
- Created positive employee relationships through effective communication, training, and career development coaching.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Ensured inventory management efficiency through regular stock audits.
- Collaborated with IT department to resolve technical issues promptly, minimising downtime.
- Trained new team members in e-commerce processes and standards.
Assembly Team Leader
Sumitomo Electric Wiring Systems Ltd
Deva, Romania
2013.05 - 2015.09
- Trained and supervised 60 staff to maintain productivity and safety.
- Ensured relevant scheduling processes were in place to assemble parts to deadlines.
- Motivated assembly teams to achieve to daily productivity targets.
- Maintained inventory of connectors, wires and components to reduce production downtime.
- Performed routine and random quality checks, maintaining accuracy and high standards of wiring harnesses.
- Assisted team members with advices and procedures to increase team efficiency.
- Observed assembly progress to enable successful completion of wiring harnesses in line with daily targets.
- Supervised daily production activities from Pre-Block to packing, ensuring timely delivery of final products.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Coordinated schedules and reviewed work performance for staff, including Leading operators and operators.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Education
A-Levels - Accounting and Administration
Lucian Blaga University of Sibiu
Sibiu, RomaniaA-Levels - Accounting and Management Information Systems
Colegiul Economic Emanuil Gojdu
Hunedoara, RomaniaSkills
- Training and development
- Staff scheduling
- Staff coaching
- Corrective action planning
- Staff supervision
- Staff development
- Positive and negative feedback
- Health and safety overview
- Time keeping
- Problem solving
- Team work
- Leadership
- Computer skills
- Flexible & Adaptable
- Decision-Making proficiency
- Constructive feedback giving
- Process Improvement
- Performance Management
Accomplishments
- NVQ - Level 2- team leading.
- 'Make it happen' Supervisor programme.
- MHE Safety Awareness.
Timeline
First line manager
Cygnia Logistics Wincanton
2018.08 - 2026.05
E-Commerce Team Leader
Cygnia Logistics LTD
2016.07 - 2018.08
Assembly Team Leader
Sumitomo Electric Wiring Systems Ltd
2013.05 - 2015.09
A-Levels - Accounting and Management Information Systems
Colegiul Economic Emanuil Gojdu
A-Levels - Accounting and Administration
Lucian Blaga University of Sibiu