Summary
Work history
Education
Skills
Timeline
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Mingkhwan Dunsmuir

Doncaster,United Kingdom

Summary

  • Professional Housekeeper with strong organisational and multi-tasking skills, as well as superior time and resource management capabilities. Seeks long-term employment with established commercial cleaning business.
  • Enthusiastic Lettings Manager with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
  • Hardworking kitchen team member always ready to assist with diverse needs. Helps keep kitchen clean, stocked and organised for fast-paced demands. Trained in health, safety and best practices for kitchen support.
  • Hardworking mother-of-1 with positive, can-do attitude seeks opportunity supporting the team. Focused and committed to quality standards for excellent results across varied tasks.

Work history

Lettings Manager

Home Crowd Properties
Doncaster, United Kingdom
01 2019 - 09 2023
  • Coordinated maintenance and repair tasks for optimum property condition.
  • Streamlined administrative processes, improving operational efficiency.
  • Ensured timely rent collections, maintaining financial stability.
  • Addressed tenant complaints, promoting a positive living environment.
  • Managed tenant enquiries, resulting in efficient communication.
  • Maintained accurate records of all rental activities, ensuring transparency.
  • Optimised property marketing strategies for increased visibility.
  • Organised viewings for potential tenants, facilitating quick rentals.
  • Conducted routine inspections to maintain property standards.
  • Liaised with landlords to maintain transparent communication lines.
  • Photographed properties to showcase rooms, features and outdoor spaces.
  • Answered phone calls and emails from potential and existing customers.
  • Managed and rented out rental properties.
  • Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
  • Assisted clients with corporate relocation services.
  • Inspected properties between lettings to confirm required works ahead of new tenants moving in.
  • Obtained and maintained accurate financial records.
  • Oversaw property maintenance, working with various tradesmen to complete repairs.
  • Managed customer relationships to achieve high satisfaction rate.
  • Managed multiple rental properties with outstanding planning and organisation.
  • Inspected rental properties before and after tenancies, appropriately handling bond payments.
  • Drafted leasing and sale agreements for tenant signing.

Kitchen Porter

Zammuto Steak House and Grill
Doncaster, United Kingdom
11 2021 - 09 2023
  • Removed rubbish, kept bin area clean and orderly.
  • Ensured kitchen equipment, crockery and utensils were spotlessly clean after shifts, ready for next service.
  • Promptly addressed spills or broken glassware to prevent accidents in the workplace.
  • Assisted senior kitchen teams with ingredients preparation, enabling readiness for next service.
  • Kept a safe working environment by following all health and safety regulations.
  • Actively contributed towards keeping cooking areas pest-free through regular cleaning duties.
  • Assisted chefs in food preparation for efficient meal service.
  • Swept and mopped floors at end of shifts to ensure tidy workspace next day.
  • Remained calm under pressure throughout busy shifts, preparing and serving accurate customer orders within target service windows.
  • Organised and cleaned assigned sections meticulously, thoroughly sanitising and cleaning preparation and storage surfaces.
  • Cleaned work surfaces, ensured hygiene standards were met.
  • Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
  • Upheld consistently high standards of cleanliness to conform with food health and hygiene regulations.
  • Improved service quality by working closely with kitchen staff to maintain smooth, efficient food preparation conditions.
  • Completed deep cleaning tasks as instructed by supervising chef or manager.
  • Provided flexible working hours to meet demands of peak restaurant hours, maintaining excellent food service provisions.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Worked under pressure during peak times without compromising on quality of work delivered.
  • Unloaded deliveries, stored items properly for easy accessibility.
  • Used kitchen equipment as instructed and to safety protocols.
  • Kept kitchen areas clean, orderly and well-stocked for smooth service.
  • Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
  • Readied ingredients and food preparation areas to support smooth kitchen workflow.
  • Completed final assemblies on dishes for service to customers.
  • Washed, peeled and chopped vegetables to be used in dishes.
  • Assisted chefs with preparing and presenting food, employing meticulous attention to detail and quality standards.
  • Followed checklists to keep kitchen areas clean, stocked and sanitised.
  • Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
  • Measured, weighed and mixed ingredients following recipe formulae and procedures.
  • Maintained organised kitchen stations with meticulous care and precision, promoting team productivity.

Pot Washer

Zammuto Steak House and Grill
Doncaster, United Kingdom
01 2023 - 09 2023
  • Fulfilled all tasks within allocated shift hours, demonstrating good time management skills.
  • Employed efficient soaking methods to soften stubborn food residue, leading to easier cleaning.
  • Maintained clean and safe environment to adhere to sanitation and safety guidelines.
  • Worked collaboratively with the rest kitchen staff, fostering a positive working atmosphere.
  • Washed pots, pans and plates before and after use.
  • Contributed to smooth running of restaurant through timely completion of dishwashing tasks.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Maintained high standards of cleanliness by thoroughly washing kitchen utensils.
  • Facilitated preparation of meals to customer satisfaction by providing spotless cooking utensils.
  • Improved efficiency in the kitchen by organising washed dishes for easy access.
  • Supported culinary team by ensuring availability of clean cooking equipment.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Operated industrial dishwasher effectively to ensure highest level of cleanliness.
  • Sorted dishes before washing, increasing operational efficiency.
  • Covered flexible shifts to meet overall team goals.
  • Assisted kitchen staff during peak times, performing various tasks to support current service demands.
  • Emptied garbage cans and disposed trash to eliminate waste.
  • Undertook regular deep-cleaning tasks, resulting in an immaculate work area.
  • Performed high-quality dishwashing services in busy kitchen environments, serving up to 100 guests.
  • Ensured safe working environment by promptly cleaning spills and other hazards.
  • Managed waste disposal responsibly, contributing towards an eco-friendly workplace environment.

Housekeeping Cleaner

Kamonchanok King Cleaning Domestic and Help
Doncaster, United Kingdom
06 2018 - 07 2023
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
  • Prioritised safety precautions throughout the cleaning process mitigating risk of accidents or injuries within the household.
  • Maintained flexible working patterns to best suit evolving customer needs.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Carried out deep cleans as necessary resulting in an immaculate living space for clients' enjoyment.
  • Improved efficiency with careful planning and execution of daily housekeeping duties.
  • Minimised health risks in residences with efficient removal of waste materials on a regular basis.
  • Enhanced appearance of living spaces through meticulous furniture polishing and window washing activities.
  • Swept, mopped, waxed and polished floors, delivering pristine finish.
  • Ensured client satisfaction by providing high-quality cleaning services at all times.
  • Communicated with other staff to determine best use of resources and guest care.
  • Provided high-quality cleaning services on 3 apartments daily, working efficiently to meet timeframe demands.
  • Completed housekeeping chores promptly without sacrificing quality of workmanship.
  • Managed inventory of cleaning supplies effectively to avoid running out unexpectedly.
  • Demonstrated respect for client privacy while carrying out housekeeping responsibilities efficiently.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Took initiative in identifying and addressing potential cleanliness issues proactively, thus preventing bigger problems down the line.
  • Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
  • Handled delicate items carefully during cleaning to prevent damage or loss.
  • Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
  • Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Instructed and supervised housekeeping staff to carry out daily tasks.
  • Followed owner and guest preferences to maintain relaxing environments with easily accessible amenities.
  • Loaded dishwashers and hand-washed fragile crockery items.
  • Stripped beds and remade with fresh linens.
  • Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.

Education

OCR Level 2 And 3 - Business

Doncaster College
09/2019 - 06/2022

CACHE Level 2 - Childcare

Doncaster College
09/2018 - 06/2019

GCSE - Mathematics Foundation

The McAuley Catholic High School
09/2017 - 07/2018

GCSE - English Language

Doncaster College
09/2018 - 06/2019

Skills

  • Self-motivated
  • Attention to detail
  • Deadline driven
  • Cash handling
  • Hospitality background
  • Communications
  • Honest and ethical
  • Proficient in Microsoft Office
  • Commercial property risk assessing
  • Maintenance planning
  • Food preparation and safety
  • Fresh food preparation
  • Organisational skills
  • Quality Control
  • Resourcefulness
  • Quality Assurance

Timeline

Lettings Manager

Home Crowd Properties
01 2019 - 09 2023

Kitchen Porter

Zammuto Steak House and Grill
11 2021 - 09 2023

Pot Washer

Zammuto Steak House and Grill
01 2023 - 09 2023

Housekeeping Cleaner

Kamonchanok King Cleaning Domestic and Help
06 2018 - 07 2023

OCR Level 2 And 3 - Business

Doncaster College
09/2019 - 06/2022

CACHE Level 2 - Childcare

Doncaster College
09/2018 - 06/2019

GCSE - Mathematics Foundation

The McAuley Catholic High School
09/2017 - 07/2018

GCSE - English Language

Doncaster College
09/2018 - 06/2019

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Mingkhwan Dunsmuir