Millan Miller Reynolds
Brooklands,Manchester
Summary
A dedicated professional with exceptional organisational and timekeeping skills, known for punctuality and a positive outlook. Demonstrates strong customer service abilities, remaining calm under pressure while effectively operating telephones. Proactive and flexible, capable of working unsupervised to achieve goals efficiently.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Versatile and hardworking individual driven to improve productivity and customer relations with professional demeanour and attention to detail.
Overview
2026
2026
years of professional experience
5
5
years of post-secondary education
Work history
work experience
Delisa Miller estate agent
Hulme
- Conducted independent property show-arounds, demonstrating strong communication skills and in-depth property knowledge without supervision.
- Managed incoming calls, provided prompt and professional client support, and coordinated viewings and inquiries.
- Regularly scoped and analyzed the local property market to stay informed on pricing trends and competitor listings.
- Assisted in maintaining up-to-date property records and listings, contributing to the overall efficiency of the team.
Front of House Host / Bartender
San Carlo for TRGconcessions
Manchester
08.2023 - 07.2025
- Started as a front-of-house team member, welcoming and seating guests while ensuring a smooth and professional customer experience. Demonstrated strong interpersonal skills and a keen eye for detail, which led to a progression into bar service. Over nearly two years, developed into a skilled bartender responsible for preparing and serving a wide range of beverages, managing stock, maintaining bar cleanliness, and providing high-quality service in a fast-paced environment. Built strong relationships with customers and contributed to the overall vibrant atmosphere of the venue.
- Resolved guest complaints with patience and professionalism to ensure satisfaction.
- Certificates of authenticity: fire safety awareness, the restaurant group food safety, health and safety, equality and diversity, manual handling, health and safety in food equipment, award for licensed premises staff and TRG act awareness 2020.
Receptionist
total fitness gym
Wilmslow, Cheshire East
05.2025 - Current
- Acted as the first point of contact for all members and visitors, delivering a warm and professional welcome to ensure a positive first and last impression.
- Efficiently managed the front desk, including member check-ins, visitor registration, and providing general guidance on gym facilities, classes, and swimming pool access.
- Responded to a wide range of inquiries in person and over the phone, offering clear and accurate information about memberships, services, class schedules, and hydrotherapy sessions.
- Supported a diverse customer base, including individuals with disabilities and patients referred for hydrotherapy, ensuring inclusive, respectful, and accessible service at all times.
- Maintained a calm and helpful manner in a fast-paced environment, adapting communication to suit different needs while upholding high standards of customer care.
Education
GCSE’s grades - Maths, English, Science, Geography, Art, PE, Health & social care, Hospitality & catering
Dixons Brooklands Academy
Manchester Wythenshawe 01.2017 - 01.2022
business level 3 - business
Trafford College
Manchester Altrincham Skills
- Organisational skills
- Timekeeping skills
- Practical skills
- Proactive
- Ability to work unsupervised
- Great timekeeping
- Punctuality
- Positive outlook
- Telephone operation
- Flexible
- Customer Service
- Calm under pressure
Custom
Socialising, swimming, reading, and mindful activities
Personal Information
Date of birth: 24/03/2006
Timeline
Receptionist
total fitness gym
05.2025 - Current
Front of House Host / Bartender
San Carlo for TRGconcessions
08.2023 - 07.2025
GCSE’s grades - Maths, English, Science, Geography, Art, PE, Health & social care, Hospitality & catering
Dixons Brooklands Academy
01.2017 - 01.2022
work experience
Delisa Miller estate agent
business level 3 - business
Trafford College
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