Jack Rudge
Pontefract,England
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
7
7
years of professional experience
Work history
Work Experience
B&M Retail
Pontefract, England
2026.06 - 2026.07
- Delivered 64 hours of customer-facing service during peak shifts.
- Replenished stock, corrected item placements, and addressed customer inquiries.
- Organised shelf stock and maintained attractive displays to enhance customer experience.
Warehouse Worker
Next Distribution
South Elmsall, West Yorkshire
2023.12 - 2024.02
- Executed day-to-day warehouse duties with precision, ensuring compliance with safety standards to foster secure working environment.
- Maintained physical fitness to safely lift and manoeuvre heavy orders and deliveries, ensuring timely fulfilment of customer requirements.
- Consistently complied with workplace health and safety measures to minimise operational risk.
- Identified and reported defective materials and equipment to warehouse supervisor, contributing to overall quality control and operational safety.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Selected, stored and used appropriate equipment to perform picking and packing tasks.
- Accurately followed verbal and written directions.
Employee
McDonald's
Leeds, West Yorkshire
2021.09 - 2023.12
- Actively listened to customers to fully understand requests and address concerns.
- Resolved complaints through calm communication and effective problem-solving.
- Showed commitment and dedication to achieving results and enhancing operational effectiveness.
- Collaborated with colleagues to meet shared goals and drive target outcomes.
- Adapted quickly to high-pressure situations with energy and enthusiasm.
- Maintained clean, safe working environments to eliminate accident risks.
Personal Front of House
The Cosy Cuppa, Bradford
Leeds, West Yorkshire
2019.06 - 2020.07
- Inquired about guests' needs and preferences throughout dining throughout meals to determine guests needs, drink or food orders, complaints or changes required.
- Engaged proactively with guests to confirm satisfaction with service, food and drinks.
- Communicated with kitchen staff regarding dietary requirements, wait times and product availability to expedite service during busy shifts.
- Maintained detailed menu knowledge to assist guests with food and beverage queries and selections.
- Coached and developed junior staff members, leading by example to maintain first-class service.
- Managed customer cash handling, stock taking, and daily setup tasks while assisting in kitchen operations, including vegetable preparation and dishwashing.
- Seated guests in appropriate sections, rotating sections to avoid overwhelming servers.
- Addressed customer complaints with professionalism and courtesy, escalating complex issues to managers for resolution.
- Kept immediate supervisor informed of significant matters and took corrective action where possible.
- Reviewed and learnt menu changes to provide up-to-date information to guests and recommend dishes based on requirements.
- Ensured compliance with sanitation and safety regulations and patrons by adhering to sanitation and safety policies
Education
GCSEs - Game Design
Leeds City College
Leeds, LDSGCSEs - Hospitality & Catering
Cockburn John Charles Academy
Leeds, LDSSkills
- Food service skills
- Front of house
- Server
- Customer Service
- Sales
- POS
- Food Safety
- Inventory Control
- Logistics Coordination
- Temperature control
- Mathematics
- Training
- Organisational Skills
- Team Player
- Mathematics
Additional Information
- Name: Jack Rudge
- Date of birth: 29/05/2005
- Residency: 24 Camelot Court
Education
other
Timeline
Work Experience
B&M Retail
2026.06 - 2026.07
Warehouse Worker
Next Distribution
2023.12 - 2024.02
Employee
McDonald's
2021.09 - 2023.12
Personal Front of House
The Cosy Cuppa, Bradford
2019.06 - 2020.07
GCSEs - Hospitality & Catering
Cockburn John Charles Academy
GCSEs - Game Design
Leeds City College