Mike Roberts

• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
• Fostered positive relationships with customers to enhance loyalty and retention.
• Operated cash registers with accuracy and processed cash and card transactions.

• Conducted audits and risk assessments to achieve regulatory compliance.
• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.

Run a busy double glazing company Production of pvc windows and doors down to installation. Ensuring customers are happy with finished product and the fitting