Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Michelle McClean

Newtownards,County Down

Summary

Detail-oriented Volunteer Shop Assistant skilled in visual merchandising and stock management. Creates visually appealing displays that attract customers and drive sales. Organises and sorts donated products to ensure a high-quality shopping experience. Enthusiastic team player eager to contribute to a positive retail environment. Demonstrates strong communication and active listening skills in interactions with customers and colleagues. Adapts to various tasks to support shop operations and enhance team success. Enthusiastic and dependable, with knack for connecting with people. Excellent communication skills and strong sense of responsibility make working in team enjoyable and effective. Always eager to learn and assist, bringing positive attitude to every task.

Overview

1
1
Certification

Work History

Volunteer Shop Assistant

Oxfam Bookshop
Newtownards, County Down
  • Created visually-appealing displays to attract potential clients and drive sales.
  • Created attractive displays for merchandise to enhance sales.
  • Maintained shelves in an orderly and tidy manner to enhance store presentation., clean and organised through visual merchandising.
  • Received and sorted donated products, checking condition thoroughly before placing on shop floor.
  • Coordinated with team members to maintain a tidy and safe shopping environment.

Education

Foundation learning

SERC
Newtownards
01-2026

Learning Unit

Dundonald High School
Belfast
01-2022

Skills

  • Visual merchandising
  • Customer service
  • Team collaboration
  • Stock management
  • Communication skills
  • Active listening
  • Electronic devices setup

Certification

  • [Area of study] certified OCN NI Certificate In Essential Skills-Adult Literacy
  • Introduction to Marketing and selling a Product or Service Entry Level 3, 4 Credits
  • Reading Entry Level 2
  • Speaking and Listening Entry Level 2
  • Writing Entry Level 2
  • Reading Entry Level 3
  • Speaking and Listening Entry Level 3
  • Writing Entry Level 3
  • Entry Level 3 Finance 1 Credit Pass
  • Entry level 3 Applying for a job 2Credits Pass
  • Entry Level 3 Prepare for and attend an Interview 2 Credits Pass
  • Entry Level 3 Introduction to retail 2 credits Pass
  • Certificate of Foundation Learning
  • Duke of Edinburgh's Bronze Award 2023
  • Duke of Edinburgh's Silver Award 2025

Interests

  • Computers
  • Playing Games on VR Headset
  • Reading
  • Anime and collecting figures
  • Travelling
  • Helping Others
  • Training Pigeons and looking after them
  • Attending Comic Cons and meeting people
  • Japanese Food

Timeline

Volunteer Shop Assistant

Oxfam Bookshop

Foundation learning

SERC

Learning Unit

Dundonald High School
Michelle McClean