Comfort Ahorlu

• Promoted special offers for better customer engagement.
• Facilitated returns and exchanges with understanding and empathy to uphold good customer relations.
• Ensured stock rotation to maintain freshness of products on display.
• Strengthened team efficiency, helped colleagues during busy periods.
• Maintained clean shop floor for impressive presentation of products.
• Provided excellent customer service, resulted in positive feedback from shoppers.
• Handled customer queries with patience and politeness, improved overall shopping experience for customers.
• Increased product visibility, organised shelves neatly and efficiently.
• Assisted with window displays to attract potential customers.
• Assisted with variety of tasks including sorting and pricing donations, merchandising the shop floor, and operating the till.
• Provided excellent customer service, engaging with customers, answering questions, and assisting with purchases.
• Supported the team in achieving sales targets and maintaining a welcoming and organised shop environment.
• Adhered to Age UK policies and procedures, acting as a positive representative of the charity.

Skills

• Supported store supervisor to ensure daily tasks completed on time.
• Restocked shelves timely to guarantee availability of merchandise at all times.

• Offered assistance to elderly or less able customers for compassionate shopping experience.
• Enhanced customer service by assisting shoppers in product selection.
• Processed transactions accurately, ensured satisfaction of customers at checkout point.
• Maintained clean shop floor for impressive presentation of products.
• Guided customers to locate products or alternative items.
• Fostered positive relationships with customers to enhance loyalty and retention.