Michelle Masih
Wembley, London,United Kingdom
Summary
Driven finance student motivated to apply academic background in a growth-focused role. Offers superior attention to detail and a strong command of accounting functions and fiscal requirements.
Experienced management professional with a history of success in developing and implementing customer relationship management strategies that drive business growth. Possesses skills in analyzing customer data to deliver personalized experiences and improve customer retention. Excels at achieving long-term client sustainability.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Financial Analyst
Small Industries Development Bank of India
New Delhi, India
07.2022 - 09.2023
- Coordinated and delivered quarterly performance reviews, half-year reviews and five-year strategic planning to support financial planning process.
- Assessed statistical information to determine financial trends for use in investment planning.
Corporate Account Manager
Kotak Mahindra Bank
PRAYAGRAJ, India
02.2023 - 08.2023
- Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
- Identified lucrative business prospects through cold calling, networking, marketing and database leads.
- Sustained customer base by facilitating market research to formulate brand strategies.
- Achieved cooperative and positive communications with clients which fostered and led to many successful projects.
Education
Bachelor of Commerce - Commerce
Isabella Thoburn College
Lucknow, India 07.2018 - 07.2021
Master of Business Administration - Commerce
Doon Business School
Dehradun, India 09.2021 - 06.2023
Master of Business Administration - Business
University of Roehampton
London 09.2023 -
Skills
- Customer relation management
- Business development
- Strategic problem-solving
- Excellent attention to detail
- Developing solutions
- Performance management
- Data entry
- Financial data analysis
- Flexible team player
- Leadership
- Flexible and adaptable
Languages
English
Fluent
Hindi
Native
Timeline
Master of Business Administration - Business
University of Roehampton
09.2023 -
Corporate Account Manager
Kotak Mahindra Bank
02.2023 - 08.2023
Financial Analyst
Small Industries Development Bank of India
07.2022 - 09.2023
Master of Business Administration - Commerce
Doon Business School
09.2021 - 06.2023
Bachelor of Commerce - Commerce
Isabella Thoburn College
07.2018 - 07.2021
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